Mrs. Underwood is in your office for a follow-up on injuries she received in an automobile accident in which her husband was killed. She is visibly upset and sits on the edge of the examination table, crying quietly. You need to find out how her physical wounds are healing and how much pain she is in. Which of the following statements would be your best choice for opening the conversation? Show 1) "Mrs. Underwood, I need you to stop crying now so the doctor can examine you." What are the 3 examples of negative communication?There are three main types of negative communication: passive, aggressive and passive aggressive. Few people exhibit these patterns in the extreme – those who do have significant psychopathology. But chances are, you and others around you occasionally slip into some negative behaviours.
What should be done when patients bring friends or family members to the office quizlet?Which of the following are appropriate when patients bring friends or family members to the office? Communicate with the guests as you do with the patients. Ask the patients if they want the guests to accompany them to the exam room.
Which of these is an example of an interpersonal skill quizlet?List of interpersonal skills include: verbal and non-verbal communication, listening skills, negotiation, problem solving, decision making, assertiveness.
Which of the following is an example of an effective therapeutic communication?Active Listening– Being attentive to what the client is saying, verbally and non-verbally. Sit facing the client, open posture, lean toward the client, eye contact, and relax. Sharing Observations– Making observations by commenting on how the other person looks, sounds, or acts.
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Working to help patients feel attended to and respected as individuals is an example of being
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