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Terms in this set (4)To Provide culturally competent care, which of the following actions should a medical assistant take first when encountering patients? A) Learn a few phrases for greeting patients from the predominant cultures in the area. B) Examine personal religious and cultural values and belief to identify any biases. C) Prepare contact information for medical interpreters who can assist with communication. D) Plan to use demonstrations to indicate what the patient has to do during the visit. A medical assistant is entering a new prescription into a patient's electronic medical record (EMR). While entering the prescription. An alert notifying the assistant of a medication interaction appears on the screen. Which of the following actions should the assistant take A) Override the alert and enter the prescription B) Call the pharmacy to obtain information about alternative medication. C) Notify the patient of possible interaction with the prescribe medication. D)Consult with the provider before continuing to process the prescription. A patient Presents to an office for treatment. After reading the consent form, she expresses concerns about the treatment.Who is responsible for counseling the patient? A) Administrative assistant b) Medical Assistant C) provider D) administrative Manager In which of the following scenarios should a medical assistant choose a CPT modifier? A) for special circumstances applied to a procedure perfomed by the provider. B) Other sets by this creatorCIMO MED TERM-330 terms Ludivica_Barrientos CIMO MED TERM -226 terms Ludivica_Barrientos CIMO MED TERM - 155 terms Ludivica_Barrientos NHA Phlebotomy Technician Study Guide 1, Certified…908 terms Ludivica_Barrientos Other Quizlet setsnha test68 terms Elvia_Perez1 CCMA Certification exam study guide part B130 terms Elvia_Perez1 nha test68 terms paulette_renee3 Related questionsQUESTION Bailey has just finished counting 6 objects. Bailey's teacher gives her three more objects to count. Instead of recounting all of the objects, Bailey counts "seven, eight, nine" Which counting strategy is Bailey using in this situation? 7 answers QUESTION The Romantic symphony required a larger orchestra than that of the Classical composers. 8 answers QUESTION According to the latest IPCC projections, which region of the planet is likely to experience the greatest warming towards the end of the 21st century? Why might that have broader implications? 2 answers QUESTION Ann and Bill form consumer sales inc. Ultimate responsibility for policy decisions necessary to the management of the corporation affairs rests with consumers 4 answers In which of the following scenario should a medical assistant choose a CPT modifier?In which of the following scenarios should a medical assistant chose a CPT modifier? For special circumstances applied to a procedure performed by the provider. When assigning a CPT code which of the following is the purpose of a modifier?CPT modifiers (also referred to as Level I modifiers) are used to supplement the information or adjust care descriptions to provide extra details concerning a procedure or service provided by a physician. Code modifiers help further describe a procedure code without changing its definition. When choosing a diagnosis code a medical assistant should consider which of the following actions?Which of the following statements made by medical assistant demonstrates an understanding of required patient identification techniques?Which of the following statements made by an MA demonstrates an understanding of required patient identification techniques? Ans- "I will ask the patient to state and spell her full name and provide her date of birth before administering vaccines." When answering a phone call in the medical office the medical assistant should?Proper etiquette suggests that medical office administrative assistants should identify the facility and then their own name when answering a call. Next, the medical office administrative assistant should identify the caller's name in order to refer back to it if needed.
How should the MA answer the office telephone quizlet?The MA should identify the medical practice when answering the telephone and then give her or his own name. If the caller provides no identification, the MA can ask politely for the caller's name.
How a medical assistant should not answer the phone?The new medical assistant should not answer a call by saying "please hold" if he or she is engaged in another call; the second call could be an emergency. The medical assistant should determine whether the new call is an emergency and respond accordingly.
When answering the telephone What is the best question for the medical assistant to ask to find out a caller's name?MEDA 100 REVIEWER. |
When answering a phone call in the medical office the medical assistant should quizlet?
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