What is the Chain of Command?The chain of command is the official order in which authority is delegated down from top management to employees. It clarifies who is empowered to make decisions and who must be approached for permission to engage in an activity. The system is designed so that instructions are issued by management to employees, who are required to follow the mandated instructions. Show
Advantages of the Chain of CommandA strong chain of command tends to result in an efficient organization, where resources are precisely targeted at the goals established by senior management. Disadvantages of the Chain of CommandUse of a chain of command does not always result in an effective organization, since dispersing decision-making lower in the organization is more likely to result in decision-making that can react quickly to local conditions. Example of the Chain of CommandThe perfect example of the chain of command is the military, where decision-making is concentrated at the top of the organizational structure. If there’s one management process that can foster collaboration, innovation, productivity, job satisfaction, and more, it’s a well-designed and thoughtfully implemented chain of command. A chain of command describes who employees should report to and when they should consult their supervisor with project decisions. Not only is it part and parcel of a company’s hierarchy, but it’s essential to creating an efficient and enjoyable work environment for your employees. The right chain of command can make employees feel supported, respected, and excited to contribute new ideas to the company. This guide covers the basics of the chain of command so you can better incorporate the process into your organization’s hierarchy and org chart design. We’ll cover:
The Importance of Chain of CommandEvery member of your company is at a different point in their career and has different levels of experience. A chain of command provides support to less experienced employees so they can feel confident enough to suggest innovative ideas and develop their skills.
A chain of command also creates a culture of collaboration and an environment of physical and emotional safety, all while protecting the company from unnecessary risks. A company in any industry, whether it’s software or construction, likely has or needs a chain of command in order to operate at its best. The Hierarchy of Corporate TitlesMany large businesses and organizations are split into three tiers: senior management, middle management, and regular employees. Any additional tiers, and the chain of command may become too complex to work efficiently. Common corporate job titles include: Senior Management
Middle Management
Regular EmployeesThese are the individual contributors who don’t manage other employees, such as financial analysts, HR generalists, or sales reps. Their titles and specialties tend to be industry-specific. It’s worth noting that the smaller the business, the less likely it is to have distinct tiers, as employees take on multiple roles to help the company reach its goals. Chain of Command AdvantagesA clear chain of command promotes:
Chain of Command DisadvantagesImplemented thoughtlessly, chains of command can create:
Examples of Chain of Command in BusinessThe exact chain of command will depend on your company’s industry and what duties are essential to running the business, but these examples should help you get started: Marketing AgencyThe above is an organizational chart for a marketing agency. There are multiple chains of command, each grouped by division, with three levels in each. Individual contributors report to their director, who in turn reports to the CEO. Tech CompanyThe org chart example for tech companies above shows two chains of command within the sales division. Both the Sales Manager and the VP of Sales have employees who report to them, and they in turn report directly to the Chief Revenue Officer, who reports to the CEO. Large RestaurantIn this restaurant org chart template, there are three chains that funnel up to the General Manager, who answers to the Restaurant Owner. Create Your Company’s Chain of CommandWhen you design a chain of command with the intention of supporting employees at all levels of your org, you start to build a culture of clear communication, efficient workflows, and mutual respect.
The key is to think critically about which roles are best equipped to serve and guide the team at each tier, and to not overburden the chain with more layers than are absolutely necessary. Looking for more org chart samples? Check out Pingboard’s templates, which are based on data from thousands of org charts in multiple industries. Connect your people now with PingboardGet Started for Free What is the concept of chain of command?DESCRIPTION. The chain of command is the system used to ensure that each individual receives instructions for a. particular task from only one supervisor. It is an authority and accountability chain from the highest. office or position within the chain to the lowest element.
What does chain of command mean and why is it important?A chain of command exists to distribute power and responsibilities, keep employees aware of company news and create a system for sharing knowledge. It also ensures each employee is responsible for their own work but also has a more senior leader to offer support, encouragement and motivation.
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