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Terms in this set (73)Avid Technology, Inc. was recently included on Fortune's list of 100 best companies. Which HR function will most significantly be affected by this achievement? A) performance appraisal C) recruitment As an HR manager in charge of staffing for a restaurant chain, John is most likely NOT responsible for ________. A) training A) training Which of the following terms refers to a goal-oriented process that is directed toward ensuring that organizational processes are in place to maximize the productivity of employees, teams, and the organization? A) team
strategic management B) performance management What human resource management task involves protecting employees from injuries caused by work-related accidents? A) accident prevention D) safety
Jenny works in the HR department of Southwest Airlines, and she specializes in industrial relations. In which of the following activities would Jenny most likely participate? A) outsourcing tasks C) handling collective bargaining The minimum standards of ethical behavior in a firm are based on ________, while higher standards are established by ________. A) corporate policies; human resources C) organizational culture; laws True or False: Surveys indicate that 25% of investors would move their account if they discovered the company was involved in unethical behavior. False A major source of ethical guidance is the behavior and advice of people that psychologists call ________. A) internal monitors D) significant others True or False: Sources of ethical guidance exclude laws because laws are mandated by the government and not personal beliefs and values. True Companies are concerned about the whistleblower part of the Dodd-Frank Act for all of the following reasons except that informants might ________. A) skip internal channels and go straight to government authorities C) overload internal compliance channels and thus hinder internal compliance efforts Which law was passed to redress accounting and financial reporting abuses in light of corporate scandals? A) Federal Sentencing Guidelines for Organizations C) Sarbanes-Oxley Act Which law contains broad employee whistle-blower protections against firms and managers that retaliate or harass employees who report suspected corporate wrongdoing? A) Sarbanes-Oxley Act A) Sarbanes-Oxley Act 15) Erica, an accountant, notices suspicious accounting practices at the firm where she is employed. She wants to report the unethical behavior to authorities but is worried that she might be harassed or demoted as a result. Which law was passed to protect Erica in this situation? A) Federal Contract Protection Act D) Sarbanes-Oxley Act John provides information to the SEC about conduct by his employer that he believes constitutes securities fraud. Which law most likely protects John from being demoted for his actions? A) Federal Contract Protection Act C) Sarbanes-Oxley Act Harvey Electronics has used a number of methods to create an ethical culture that both employees and customers appreciate. What is the most effective way for the firm to sustain its ethical culture? A) asking job candidates ethical questions B) implementing an ethics audit regularly True or False: The Sarbanes-Oxley Act was passed in response to reports of out-of-control military spending. False Lincoln Enterprises recently fired two employees who were caught stealing tools from the firm's warehouse. As a result, the CEO of Lincoln wants to strengthen the firm's ethical culture and prevent future violations by redesigning the firm's ethics program. Which of the following questions is LEAST relevant when developing Lincoln's new ethics program? A) What behavior is expected of Lincoln employees? D) What is the process for Lincoln establishing a corporate giving program? Vision Technologies wants to gain the confidence of employees and customers by developing a strong ethical culture. Which of the following methods would be the best way for the firm's HR department to accomplish this goal? A) placing the code of ethics on the firm's intranet C) providing ethics training to employees Angie, an HR manager, has been given the task of strengthening the ethical culture at her firm. Which of the following activities would be most beneficial? A) e-mailing ethics codes to all employees D) discussing ethics during performance appraisals Lincoln Enterprises recently fired two employees who were caught stealing tools from the firm's warehouse. As a result, the CEO of Lincoln wants to strengthen the firm's ethical culture and prevent future violations by requiring employees to participate in ethics training programs. Which of the following most likely undermines the CEO's idea? A) Middle managers at Lincoln regularly receive reports of questionable employee behavior. C) Senior managers at Lincoln indicate that valuable work time would be lost with a training program. President Obama decided that the 1996 Defense of Marriage Act that bars federal recognition of same sex marriages ________. A) was constitutional C) was unconstitutional In 2012, President Obama repealed the ________ barring the military from allowing gays to serve openly. A) "live and let
live" rule C) "don't ask, don't tell" rule In today's workplace, the definition of diversity is ________. A) focused on affirmative action
B) constantly changing and expanding Managers at Quick Communications have noticed that the firm frequently loses talented female employees after they have children. Which of the following would most likely help the firm retain these female employees? A) offering job rotation opportunities C) offering flexible schedules Which of the following is an example of an employer de-skilling a job to make it possible for lower-skilled workers to enter the workforce? A) Burger King paying above the minimum wage C) McDonald's using pictures on cash register keys What is the LEAST likely reason that the trend in layoffs involves retaining older workers rather than younger workers? A) Older workers are less expensive for firms to employ. A) Older workers are less expensive for firms to employ. The Equal Pay Act permits pay distinctions to be made based on certain factors. Which of the following is NOT one of those factors? A) gender A) gender You are an HR manager with a large manufacturing firm. Yesterday, you heard one of your recruiters ask an applicant the following question: "What is your religion?" Would this be an employment standard to avoid? If this is an employment standard to avoid, what law or court decision is it based upon? A) No, it is an acceptable question. D) Yes, Civil Rights Act of 1964 You are a human resource manager with a large manufacturing firm. Yesterday you heard one of your recruiters ask an applicant the following question: "How old are you?" Would this be an employment standard to avoid? If this is an employment standard to avoid, what law or court decision is it based on? A) No, it is an acceptable question. B) Yes, Age Discrimination in Employment Act The Age Discrimination Act differs from Title VII of the Civil Rights Act in that it ________. A) provides for a trial by jury A) provides for a trial by jury All of the following are provisions of the Immigration Reform and Control Act of 1986 EXCEPT ________. A) employers that hire illegal aliens could face criminal charges B) illegal aliens denied employment visas for at least 180 days All of the following were changes that resulted from the ADAAA being enacted in 2008 EXCEPT ________. A) expanding the definition of "disability" C) minimizing protections for current illegal drug users Which act codified the concepts of business necessity and job related? A) Immigration Act of 1990 D) Civil Rights Act of 1991 When EEOC regulations conflict with state or local civil rights regulations, which will be followed? A) federal laws D) the law that favors women and minorities You are a human resource manager with a large manufacturing firm. Yesterday, you heard one of your recruiters ask an applicant the following question: "Have you ever had your wages garnished?" Would this be an employment standard to avoid? If this is an employment standard to avoid, what law or court decision is it based on? A) No, Firefighters Local Union 1984 v Carl W. Stotts C) Yes, Griggs v Duke Power Company Which Supreme Court decision upheld that any test used in the selection process must be validated if it is found its use has had an adverse impact on women and minorities? A) Phillips v Martin Marietta Corporation B) Albemarle Paper Company v Moody` You are a human resource manager with a large manufacturing firm. Yesterday, you heard one of your recruiters ask an applicant the following question: "What is your citizenship?" Would this be an employment standard to avoid? If this is an employment standard to avoid, what law or court decision is it based on? A) No, Espinoza v Farah Manufacturing Company A) No, Espinoza v Farah Manufacturing Company Which of the following cases involved reverse discrimination? A) University of California Regents v Bakke A) University of California Regents v Bakke All of the following selection procedures are most likely discriminatory with regard to national origin EXCEPT denying employment based upon ________. A) fluency in English D) job knowledge Kelly, an HR manager, has a male employee whose religious practices do not permit him to pay union dues. Which of the following should Kelly most likely ask the employee to do instead of paying union dues? A) work extra hours C) donate an equivalent amount of money to a charity True or False: The Equal Employment Opportunity Commission administers the Rehabilitation Act of 1973. False True or False: The Pregnancy Discrimination Act prohibits discrimination in employment based on pregnancy, childbirth, or related medical conditions. True True or False: In 1971, the Court ruled that Martin Marietta had discriminated against a woman because she had young children, which implied that firms cannot impose employment standards only on women. True True or False: In the University of California Regents v Bakke case, the Supreme Court ruled that Alabama's statutory minimum height requirement of five feet two inches and minimum weight requirement of 120 pounds for the position of correctional counselor had a discriminatory impact on women applicants. False True or False: Adverse impact occurs if women and minorities are not hired at the rate of at least 80 percent of the best-achieving group. True True or False: According to the Uniform Guidelines on Sexual Harassment, employers are only liable for the sexual harassment acts of their managers when they have knowledge of the sexual harassment taking place. True True or False: According to the Supreme Court's decision in TWA v Hardison, employers have an obligation to accommodate sincerely held religious practices. True Which of the following is NOT a time when job analysis is performed? A) when new jobs are created D) when an organization faces a downturn Two fundamental business strategies are ________. A) lowest cost and highest quality C) lowest cost and differentiation Which is a true statement about price premiums for differentiated products? A) consumers are relatively insensitive to premium prices
A) consumers are relatively insensitive to premium prices The owners of a start-up company are in the process of developing a corporate mission statement. Which of the following questions is LEAST likely to help them create an effective mission statement? A) Should we emphasize financial stability to employees? B) What are the greatest threats to the success of the firm? Which of the following should most likely be accomplished before setting an objective? A) cost benefit analysis of every alternative B) SWOT analysis of all competitors What is the primary reason for implementing human resource planning on a continuous basis? A) employing temporary workers B) changing business environments True or False: Innovative recruiting, compensation incentives, and training programs are used by firms when a surplus of employees is forecasted. False True or False: Encouraging workers to use their vacation time, offering early retirement packages, and increasing the use of contingent workers are commonly used alternatives to layoffs. True Jessie, an HR specialist, has been assigned the task of performing a job analysis for a new position created at the firm. Which of the following questions is LEAST relevant to the job analysis that Jessie will conduct? A) Where is the job to be accomplished? D) What is the national hourly rate for this job? Job description information benefits HR management in all of the following ways EXCEPT ________. A) supporting the legality of employment practices C) mandating staffing diversity All of the following EXCEPT ________ are included in job specifications. A) knowledge A) knowledge Monica is an HR manager who needs to conduct a job analysis quickly and economically. Which method should Monica use? A) questionnaire A) questionnaire True or False: The observation method is primarily used to gather information when mental skills play a dominant role in a job. False The ABC Company requires all maintenance supervisors to have a high school diploma, but the firm has never conducted a job analysis for the position to ensure that the standard is essential to performing the job. As a result, the ABC Company is most vulnerable to ________. A)
labor union strikes C) discrimination lawsuits Under which Act are employers required to make reasonable accommodations for workers with disabilities who are able to perform the essential functions of a job? A) Americans with Disabilities Act A) Americans with Disabilities Act True or False: According to the Equal Pay Act, exempt workers must be paid time and a half when they work more than 40 hours per week. False As an HR specialist at a large auto manufacturer, you have noticed that many of the technicians employed by your firm are bored with their jobs, not meeting performance goals, and frequently absent. Which of the following would most likely resolve some of these problems among technicians? A) implementing a job rotation program A) implementing a job rotation program Reengineering stresses that work should be organized around ________. A)
functional units as opposed to corporate titles D) outcomes as opposed to tasks or functions True or False: Job design is the process of determining the specific tasks to be performed, the methods used in performing these tasks, and how the job relates to other work in the organization. True True or False: Frederick Herzberg outlined five principles related to job enlargement. False True or False: With job enrichment, employees should be given more authority over their work and provided with timely feedback on their performance. True True or False: Job development involves increasing the number of tasks a worker performs, all of which are at the same level of responsibility. False True or False: Job rotation (cross-training) moves employees from one job to another to broaden their experience. True True or False: The primary purpose of reengineering is to implement incremental changes within an organization. False Talent management does not include ________. A) building culture B) writing job descriptions Which of the following is one of the greatest challenges to global talent management? A) an aging population A) an aging polulation Sets with similar termsHR management // exam #173 terms miadelmonte HR Test 175 terms vicky_prescott MGT 2000 Chapter 970 terms leo_perez4 Human Resource Management BUS 20587 terms Samantha_Owens53 Sets found in the same folderMgt 352 chapter 1 Good101 terms nair1711 Mgt 352 Chapter 7 Questions884 terms nair1711 CH443 terms Flagg Human Resource Management TEST 280 terms kaitlin_goetz2 Other sets by this creatorUSF - HR Mgmt. Exam 375 terms MyAccount00100 USF - HR Mgmt. Exam 275 terms MyAccount00100 Other Quizlet setsHealth Science Review Unit 150 terms evelelon03 questions i got wrong12 terms madyhiesl Professional Issues Final Exam75 terms Shively19 HR test 1 practice test43 terms tsstan Related questionsQUESTION On your second or third visit to an organization, if you haven't been told by the end of an interview whether you got the job, you should 3 answers QUESTION A job specification summarizes the basic tasks, duties, and responsibilities of a job, and a job description summarizes the qualifications needed to successfully perform the job. T or F 3 answers QUESTION Advantages to having a celebrity CEO 2 answers QUESTION Oligopoly in a perfectly competitive market 4 answers |
Job description information benefits hr management in all of the following ways except ________.
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