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“The purpose of all managers is to achieve results with and through the activities of other people in the most effective and efficient way possible”. To be successful and remain competitive in today’s dynamic global environment, every organisation needs effective managers. Managers achieve organisational goals and objectives with and through the people who make up the organisation. To accomplish these goals effectively and efficiently, managers perform four key functions: Planning > Organising > Leading > Controlling 1. Planning
Determining your team or department’s goals, how and when they will be achieved and what resources will be allocated to them are key aspects of the planning you undertake as a successful manager. Continuously developing your planning skills will significantly contribute to higher performance at a personal and organisational level. 2. Organising
Organising determines an organisation’s division of labour into specific departments and teams as well as what tasks are to be done, who is going to do them and how they will be grouped. Organising also encompasses deciding the formal chain of command, operational processes, reporting structures and decision- making authority that will be used. To ensure continued competitiveness, as a manager you are expected to use your organising skills to restructure and maintain a leaner, more efficient and more productive department or team. You are expected to place the right people with the right skills in the right roles at the right time to achieve maximum
productivity and performance.
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