Which business objective were competitors seeking when they rushed to provide ATMs after Citibank introduced the first ATMs in New York quizlet?

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  • Which business objective were competitors seeking when they rushed to provide ATMs as well after Citibank introduced the first ATMs in New York?
  • Which of the following is not one of the six strategic business objectives that businesses are seeking to achieve when they invest in information systems?
  • Which of the following is an example of a business using information systems to improve supplier intimacy?
  • Which of the following statements best describes organizational culture quizlet?

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Terms in this set (30)

Assume you work for a package delivery service in a major metropolitan area and that the business has been losing customers for several years. You have been asked to find a solution to this problem. What is the correct way to proceed?

Identify the problem, design alternative solutions, choose the best solution, and then implement the solution.

A database into which employees manually input customer names and addresses is riddled with errors and you have been charged with rectifying the situation. In considering the organizational dimensions of this problem, you should consider the:

business processes in place governing the manual input of the data.

Which of the following systems is designed to summarize and report on the company's basic operations? (MIS, KMS, ESS, DSS, TPS)

MIS

Which are the three major dimensions of business problem solving?

People, Organization, Technology

Systems analysts are the principal liaisons between the information systems group and the rest of the organization.

True

Policies that determine which information technology will be used, when, and how, are provided by: (IT educational services, application software services, IT standards services, IT management services, data management services)

IT standards services.

What percent of employed Americans report spending some time working remotely? (13, 23, 33, 43, 53)

43%

Purchase of information systems hardware, software, and telecommunications equipment will constitute more than half of all capital investment in the United States in 2017.

False (in 2016, it was 32%)

Whereas marketing and financial careers have been transformed by the growth in information systems, thus far managerial positions have remained relatively unaffected. (T/F)

False

An understanding of enterprise-wide systems for customer relationship management is one of the skills relevant to careers in marketing. (T/F)

True

Which business objective were competitors seeking when they rushed to provide ATMs after Citibank introduced the first ATMs in New York?

Survival

In choosing the best solution for a business problem, all of the following are important considerations except:
the ability to forget about the problem once it has been solved, the feasibility of the solution given existing resources and skills, the attitudes of employees, the cost of the solution, the length of time to implement the solution.

The ability to forget about the problem once it has been solved

Which of the following systems is especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance? (MIS, KMS, ESS, DSS, TPS)

DSS

An MIS generally is not flexible and has little analytical capability. (T/F)

True

A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives?

Survival

A ________ is a senior manager who oversees the use of IT in the firm.

CIO

The use of digital technology and the Internet to execute the major business processes in the enterprise is called: (KWM, enterprise applications, e-business, e-commerce, MIS)

E-Business

Business processes that impede organizational responsiveness are a source of competitive strength for a company (T/F)

False

Financial managers work directly with ________ to ensure investments in information systems help achieve corporate goals.
(senior managers, operations managers, accounting managers, knowledge workers, marketing managers)

Senior managers

What is the most important benefit of an enterprise application?
([Enabling cost-effective, e-business processes], Enabling speed of communicating, Enabling business functions and departments to share information, Enabling managers to make better decisions, Enabling a company to work collaboratively with customers and suppliers)

Enabling business functions and departments to share information

Approximately how many adult Americans are online?
(173 million, 205 million, 273 million, 220 million, 118 million)

273 million

Which of the following systems would you use to determine which trends in your supplier's industry will affect your firm the most during the next five years? (MIS, KMS, ESS, DSS, TPS)

ESS

To make sure it stocks clothes that its customers will purchase, a department store implements a new application that analyzes spending levels at its stores and cross-references this data to popular clothing styles. Which of the following business objectives is this information intended to support?

Customer Intimacy

Producing a bill of materials is a responsibility of the ________ function.
(sales and marketing, finance and accounting, technology, manufacturing and production, human resources)

manufacturing and production

Identifying potential customers for the businesses' products or services is an activity associated with the ________ function.
(sales and marketing, finance and accounting, technology, manufacturing and production, human resources)

Sales and marketing

Federal law requires many businesses to keep email messages for ten years. (T/F)

False (5 years)

As a result of new public laws, accountants require an intimate knowledge of databases, reporting systems, and networks. (T/F)

True

An example of a business using information systems for supplier intimacy is:
(Citibank's ATM system, Verizon's web-based digital dashboard providing real-time company information for managers, Apple's creation of the iPad, JCPenney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced, the Mandarin Oriental's use of computers to keep track of guests' preferences)

JCPenney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced

A KMS and a CRM system are both types of enterprise applications. (T/F)

True

A business is a formal organization created to sell services or products at a profit. (T/F)

True

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Which business objective were competitors seeking when they rushed to provide ATMs as well after Citibank introduced the first ATMs in New York?

Answer and Explanation: The correct answer to the given question is option C) Survival. In the given question, the competitors are trying to imitate the new initiative of providing ATMs started by the Citibank in New York.

Which of the following is not one of the six strategic business objectives that businesses are seeking to achieve when they invest in information systems?

Explanation: The six important business purpose of the information system are; operational excellence, survival, new products and services, improved decision making, customer and supplier intimacy and competitive advantage. The option D. Improved employee morale is not the strategic objective of an information system.

Which of the following is an example of a business using information systems to improve supplier intimacy?

An example of a business using information systems for customer and supplier intimacy is: B) JC Penney`s information system that allows its contract manufacturers to see what garments have been sold and need to be replaced.

Which of the following statements best describes organizational culture quizlet?

Which of the following statements best describes organizational culture? It is a set of assumptions and values accepted by most members.

Which business objective were competitors seeking when they rushed to provide ATMs as well after Citibank introduced the first ATMs in New York?

Answer and Explanation: The correct answer to the given question is option C) Survival. In the given question, the competitors are trying to imitate the new initiative of providing ATMs started by the Citibank in New York.

Which of the following is not one of the six strategic business objectives that businesses are seeking to achieve when they invest in information systems?

Explanation: The six important business purpose of the information system are; operational excellence, survival, new products and services, improved decision making, customer and supplier intimacy and competitive advantage. The option D. Improved employee morale is not the strategic objective of an information system.

Which of the following is an example of a business using information systems to improve supplier intimacy?

An example of a business using information systems for customer and supplier intimacy is: B) JC Penney`s information system that allows its contract manufacturers to see what garments have been sold and need to be replaced.

Which of the following is not one of the reasons for the increased business focus on collaboration and teamwork?

All of the following are reasons for the increased business focus on collaboration and teamwork, except for: the need for more efficient work hierarchies.