Whether the product was made or service performed to specifications is a question of:

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23.Whether the product was made or service performed to specifications is a question of:a.conformance quality.b.performance quality.c.reliability quality.d.value indices.Answer:a

Reference:Operations and Supply Chain StrategiesDifficulty:ModerateKeywords:quality, conformance

24.Which of these statements about time performance is best?bReference:Operations and Supply Chain Strategies

Difficulty:ModerateKeywords:delivery, reliability, windowAACSB:Reflective Thinking25.The ability to produce a wide range of products or service is:aReference:Operations and Supply Chain Strategies

Difficulty:EasyKeywords:flexibility, mix flexibility26.Performance dimensions on which customers expect a minimum level of performance arecalled:dReference:Operations and Supply Chain Strategies

Difficulty:EasyKeywords:qualifier, order qualifier27.When the operations and supply chain areas are not linked with the overall business strategy,but instead follow industry practices, the firm is in this stage of alignment.a.internally neutralb.externally neutralc.internally supportived.externally supportiveAnswer:bReference:Operations and Supply Chain Strategies

Difficulty:ModerateKeywords:externally neutral, strategy, alignment

28.Before firms can progress to the fourth stage of alignment, they must:aReference:Operations and Supply Chain Strategies

Difficulty:ModerateKeywords:core competency, fourth stage, alignmentFILL IN THE BLANK29.__________ are tangible resources such as buildings, equipment, and computer systems.Reference:Elements of the Business

Difficulty:EasyKeywords:structural, element30.The __________ explains why an organization exists.Reference:Strategy

Difficulty:EasyKeywords:mission, mission statement

What are the examples of an infrastructural elements?

Is the ability to produce a wide range of products or services?

Which of these is one of the primary objectives of an operations and supply chain strategy?

What mechanism is used by businesses to coordinate their decisions related to structural and infrastructural elements?