What is the difference between management science and operations management quizlet?

- In fixed-position layout the materials or people being transformed do not move but the
transforming resources move around them. Techniques are rarely used in this type of layout, but some, such as resource location analysis, bring a systematic approach to minimizing the costs and inconvenience of flow at a fixed-position location.

- In functional layout all similar transforming resources are grouped together in the oper- ation. The detailed design task is usually (although not always) to minimize the distance travelled by the transformed resources through the operation. Either manual or computer- based methods can be used to devise the detailed design.

- In cell layout the resources needed for a particular class of product or service are grouped together in some way. The detailed design task is to group the products or customer types such that convenient cells can be designed around their needs. Techniques such as production flow analysis can be used to allocate products or services to cells.

- In product (line) layout, the transforming resources are located in sequence specifically for the convenience of products or product types. The detailed design of product layouts includes a number of decisions, such as the cycle time to which the design must conform, the number of stages in the operation, the way tasks are allocated to the stages in the line, and the arrangement of the stages in the line. The cycle time of each part of the design, together with the number of stages, is a function of where the design lies on the 'long thin' to 'short fat' spectrum of arrangements. This position affects costs, flexibility, robustness and staff attitude to work. The allocation of tasks to stages is called line balancing, which can be performed either manually or through computer-based algorithms.

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Which of the following statements is/are correct?

Interchangeable/standardized parts allowed the streamlining of production processes, increasing productivity significantly.

Interchangeable/standardized parts increased inventory costs because more of the parts must be kept in storage.

Interchangeable/standardized parts reduced the overall variability in the production process, leading to great gains in efficiency.

Interchangeable/standardized parts significantly reduced assembly time and cost.

Interchangeable/standardized parts enabled repairs to be done quickly and cheaply.

•The problem is complex, and the manager cannot develop a good solution without the aid of quantitative analysis.

•The problem is especially important (e.g., a great deal of money is involved), and the manager desires a thorough analysis before attempting to make a decision.

•The problem is new, and the manager has no previous experience from which to draw.

•The problem is repetitive, and the manager saves time and effort by relying on quantitative procedures to make routine decision recommendations.

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Terms in this set (38)

When managers question the value of history and theory in today's business world, they are usually assuming that

the past is not relevant and theory is not practical

Which of the following is a step in scientific management?

scientifically select and train workers

One of the first uses of the management functions was

in the building of the Egyptian pyramids

Robert Owen's ideas about management focused primarily on

human resources

The first well-developed framework of management relating to large-scale business was ________ management.

classical

Taylor implemented piecework pay systems in response to

soldiering

Next-day delivery of packages is possible through the application of

operations management

The perspective of administrative management focuses upon

the total organization

The description of management as a process of planning, organizing, leading, and controlling was contributed by

Henri Fayol

Lillian Gilbreth contributed to the development of the study of

industrial psychology

The belief that subordinate acceptance of authority is important is found in

administrative management

The management theory that views employees and jobs from a mechanistic perspective is ________ management.

classical

Follett advocated workplace

democracy

The earliest suggestions of the use of psychology in management were in the areas of

employees selection and motivation

The original intent of the Hawthorne studies was to examine the effects of ________ on productivity.

illumination of the workplace

A basic assumption of the human relations movement was that worker satisfaction leads to

improved performance

A psychologist heavily involved in the Hawthorne studies was

Elton Mayo

A major stimulus for the development of the quantitative management perspective was

World War II

Technological and managerial processes are

transformation processes

The contingency perspective is based upon the assumption that

the uniqueness of managerial situations is important

Which of the following is a feature of management theories?

They are used to build organizations and guide them toward their goals.

Which of the following was implemented by Robert Owen for factory workers?

A higher minimum working age for children

Which of the following statements is Charles Babbage most likely to agree with?

A harmonious relationship between management and labor could serve to benefit both.

Martin, a manager at Clairental Corp., notices that his subordinates are deliberately working at a pace slower than their capabilities. In order to deal with this, he implements the piecework pay system. In other words, he:

increases the pay of each worker who meets and exceeds the target level of output.

Following the success of Frederick Taylor's principles, labor argued that scientific management:

was a device to reduce the total number of workers needed by a firm.

A(n) _____ is essentially a means of scheduling work and can be generated for each worker or for a complex project as a whole.

Gantt chart

The human relations movement proposed that:

workers respond primarily to the social context of a workplace.

According to Douglas McGregor, Theory Y represented the _____.

human relations approach

Gerard is a mid-level manager who believes that people do not like work and try to avoid it. He therefore controls, directs, coerces, and threatens employees to get them to work toward organizational goals. Which of the following theories would best explain Gerard's actions?

McGregor's Theory X

_____ is concerned with helping an organization produce its products or services more efficiently and can be applied to a wide range of problems.

operations management

Which of the following is a contribution by the quantitative perspective on management?

It increased our awareness and understanding of complex organizational processes and situations.

Which of the following is a difference between management science and operations management?

Management science focuses on the development of mathematical models, whereas operations management focuses on developing management as an art.

_____ are systems that interact with their environment.

open systems

The term _____ refers to two or more subsystems working together to produce more than the total of what they might produce working alone.

synergy

Technopil Solutions, once a leading software manufacturer, failed to monitor the changing needs of its customers. With the advent of newer software companies that better suited people's requirements, it gradually lost favor with its customers. In other words, Technopil failed as a result of _____.

entropy

Which of the following is an outcome of improving quality in an organization?

It lowers costs of production.

Which of the following is a challenge faced by managers?

The management of diversity

_____ is a significant contemporary challenge for managers.

globalization

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What is the difference between management science and operations management?

Whereas operations research affords analytical data, statistics, and methods to increase the efficiency of management systems, management science applies these tools in such fields as data mining, engineering, economic forecasting, and logistics.

When compared to management science operations management is focused more on applications?

When compared to management science, operations management is focused more on applications. Scientific management focuses specifically on the development of scientific models. An open system actively interacts with its environment. Open systems thinking tends to develop synergy in organizations.

What is scientific management quizlet?

Scientific Management- a theory of creating a scientific job environment to manage the workers and increase productivity Organization "worker control"-

Which type of management helps organizations produce goods and services more efficiently?

Operations management is the administration of business practices to create the highest level of efficiency possible within an organization. Operations management is concerned with converting materials and labor into goods and services as efficiently as possible.