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Terms in this set (90)which of the following is not a reason to implement t a WMS to keep up with the latest developments in modern warehouses Which of the following functionalities is not probably NOT available through a WMS Supplier selection There is one standard WMS software package that will fulfill the needs of any warehouse it is installed in False High quality information can do all of the following EXCEPT ensure forecasts are consistently 100% accurate When picking a WMS system, a manager should just "throw the darts" and see what happens False In order to find a Was that fits your warehouse situation, which of the following steps is the least important Poll suppliers to see who will give you a buddy deal A comparison of the benefits derived from a new system and the costs invested to obtain those benefits is called a Return on investment RIO A break-even analysis will tell you how many years it will take until the new system starts to generate profits for the company True Employees always embrace a new system so there is no need to plan for training or a reduction in efficiency while the system is being implemented False According to the soften presentation hosted by CSCMP included in the slides, the latest WMS software packages include the management of Material Handling Equipment False Which of the following statements about software in the "cloud" in FALSE Software located in the cloud is generally too expensive for small businesses Which of the of the following is NOT an advantage of Software As A Service SAAS It is very secure According to the Softeon presentation hosted by CSCMP included in the slides, what are companies discovering as they deploy new WMS software The process is often painful According to the softeon presentation hosted by CSCMP included in the slides, being able to talk to the software (like the SIRI ruction on an iPhone) is one of the latest trends for WMS software True The six tenants of warehouse management include all of the following EXCEPT WMS Integration Which of the following is NOT a challenge for warehouse managers? Developing new product lines What operational requirement is integral to all three of these warehouse management challenges: cost reduction, achieving the perfect order and shortening lead times Increased productivity Any management position can reduce its focus to two primary areas- process and people True Managing the daily labor requirements of a warehouse requires all of the following except Strategy meeting with suppliers Which piece of warehouse equipment is the most likely to be involving in an incident forklift What agency monitors warehouse safety in the United States Occupational Safety and Health Administration What was the top cause of disabling injuries in warehouses in 2010 overexertion Effective communication requires a two way exchange of information Body language is a fun concept but has no bearing on effective communication False All of the following are ways to overcome barriers to effective communication EXCPECT: Setting a formal meeting for all serious communication Which motivation theory says employees compare themselves to their peers Equity Theory Which motivation theory has levels of needs that must be fulfilled before a person can advance to the next level Maslow's Hierarchy of Needs Which motivation theory claims that employees only feel dissatisfied or satisfied with their pay rate, but not motivated by it Herzberg's Hygiene Theory Which motivation theory suggests that employees compare themselves to others and will cut back on production if they perceive that they are not being compensated or treated as well as another employee Equity Theory Which motivation theory uses an equation to link three factors: 1) a person's belief in themselves 2) whether a person thinks they can accomplish a goal and 3) how valuable the accomplishment or a goal to a person expectancy theory In Maslow's hierarchy of Needs theory, the Esteem level Focuses on prestige and feelings of accomplishment In Herzberg's Hygiene Theory which of the following is NOT a motivation factor an increase in salary Leaders and bosses always have the same qualities False In order to be a leader, a person needs followers In the situational leadership model, leaders base their style on two types of behaviors Directive and Supportive In the situational leadership model, the leadership behaviors are called Directing, coaching, supporting, delegating If you have a brand-new employee who is unfamiliar with the industry and the skills required for the job, you would most likely use what style of leadership behavior in your interactions with them Directing If you have an employee who is highly motivated to succeed and knows the job tasks well yet still tends to make some mistakes in the finer details of presenting ideas or interacting with clients, you would probably use want style of leadership behavior in your interactions with them supporting If you have a fairly new employee who wants to take on more responsibility but does not know the processes, you would probably use want style of leadership behavior in your interactions with them coaching If you have an employee who fills in for you while you are unavailable and is ready to step into your position as soon as you advance, you would probably use want style of leadership behavior in your interactions with them delegating The first step in thee decision-making process is to the define the problem true how many alternatives courses of action are required in order to make the best decision possible More than one Why is the last step of thee decision-making model "establishing a control and evaluation system important? You can make better decisions in the future by tracking how well prior decisions solved the problem Forecasting inventory levels is necessary to ___ manage business risk optimum inventory levels depend on the type of inventory True In Herzberg's Hygiene Theory which of the following is NOT a motivation factor an increase in salary If you look at your inventory at a certain time each month and then order a quantity equal to the amount of inventory that was used since you last ordered, you are using a ___ model (T, OUL) For prediction and modeling purposes, actual cycle stock available for sale is __ Average inventory available between replenishments Which of the following is true about real life inventory labels Inventory levels are erratic and cannot be precisely determined in advance In order to. ensure accurate inventory levels, you should do all of the following EXCEPT: Determine how much is budgeted for inventory purchases A time series forecasting method relies on historical data to predict the future True When a new product is introduced the demand is often forecasted using Judgement forecasting using intuition and market research All of the following of examples of time series forecasting except customer surveys Cause and effect or associative forecasting Assumes that one or more factors are related to demand and that relationship can be used to estimate future demand stock out costs should be considered in setting safety stock levels True The EOQ model assumes all of the following except Lead time is variable Inventory costs consist of three components which are the cost of the inventory itself, holding costs and ordering costs holding costs include all of the following transportation costs all of the following statements about holding costs are true except holding costs are normally about 150%o the value of inventory. it is fairly simple to calculate holding costs false ordering costs consist of all of the following except warehouse costs All of the following statements about ordering costs are true except ordering costs are determined by the purchasing manager The EOQ model is said to be robust because the curve is fairly flat where holding and ordering costs are equal The reorder point is the level of inventory at which a replenishment order is placed A normal distribution can be used to determine the level of safety stock required for a product true According to Steven Alter, there are six types of business information systems, a warehouse management system WMS is which type: Management information system MIS Which of the following is an advantage of having high inventory levels inventory satisfies the needs of the customers vendor managed inventory is a strategic partnership between a customer and supplier that mainly benefits the customers False Successful VMI systems employ A robust exchange of information between the vendor and customer Which of the following statements about VMI is FALSE? VMI requires the customer to turn over all aspects of the inventory management function the primary difference between traditional VMI and Consignment Inventory (CI) is
When the customer pays for the inventory Information exchange is vital to the success of VMI which type of information is it NOT necessary to share when VMI is used for spare parts names of ultimate customers VMI can reduce the bull whip effect in supply chains by bypassing traditional supply chain nodes True Which type of inventory management is most appropriate when a retailer has the choice of many suppliers for a product and the product is not that important to the retailer? traditional inventory (Q,ROP) Which type of inventory management is most appropriate when a product is vitally important to both the retailer and the supplier CPFR- collaboration, planning, forecasting, replenishment Which type of inventory management is most appropriate when a product is vitally important to a retailer and a supplier is an expert in that particular product Vendor Managed Inventory (VMI) Both CI and VMI require the vendor to be actively involved in the management of the inventory True Which of the following is NOT an area commonly found in a warehouse Storage for trucks used to transport products When discrepancies are found in the receiving process, the flagged products must go to which area of the warehouse? quarantine or inspection area The areas required in a warehouse depend on the product characteristics that are stored there. All of the following are examples of speciality areas that are not found in every warehouse except Material handling storage area All warehouses are laid out in exactly the same way. You can walk into any warehouse and immediately know where the various areas such as the break rooms, pallet storage, and shipping areas will be
False Warehouses are designed to accommodate which three resources Space, labor and mechanization There are essentially three options to gain additional space within an existing warehouse. Which of the following is NOT one of those? quit accepting any new items into the warehouse
If you wanted to increase the amount of existing space you had available in your warehouse, which option would be the most cost efficient ensure obsolete material has been cleared out Which of the following is the hand pallet jack figure 2 the orange jack Figure 2 is known as a articulated forklift which figures require some sort of external power source forklift and figure 2&4 Figure 5 is known as Gravity feed shelving what type of pallet storage is shown in the picture Push back pallet storage
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