Show Written by Pimbrook Support on 13th December 2018. Install error: ‘Unsupported Windows version – This version of Windows is not support. Windows 7 or later is required.’When you try to install the latest update of Sage Payroll the following message appears: You’re then unable to run the update. To close the message, click OK. This issue can occur if you run, or have previously ran your computer on a compatibility mode other than your current version of Windows. For example, XP compatibility mode. Even though your operating system is different, the Windows registry holds the compatibility mode settings in the background. When you try to install the Sage update, your computer checks the Windows registry, finds the compatibility mode settings and stops the installation from proceeding any further. To quickly check your current version of Windows:
To resolve this, you must complete one or both of the following options: To fix this issuePlease check if any Windows updates are available and ensure that all updates have been successfully installed. If you need help with this, please contact your local IT support. If you haven’t installed Windows updates in some time, you may be required to do several sets of updates. Continue to check for updates until your computer advises that there are no further updates available. You will need to restart your computer after each set of Windows updates to ensure that they are fully applied. Please check that the computer you’re trying to install Sage Payroll on is listed as supported in our recommended system requirements article. If it’s not listed, you must either upgrade the operating system (OS) on your existing computer, or move your Sage software to a computer that already has a newer version of Windows installed on it. For example, Windows 10. For help with moving your Sage software to a new computer, please click on the relevant option below: Disable the compatibility mode option
If the issue still occurs, you must close Sage payroll and complete the steps detailed in the following section. Amend the Microsoft Windows registry manuallyNote: Using the Microsoft Windows Registry Editor incorrectly can cause serious, system-wide problems that may require a reinstall of the Microsoft Windows operating system to correct them. Sage can’t guarantee that any problems resulting from the use of Registry Editor can be solved. If in any doubt, please refer to your IT Administrator.
How do I fix this file is not compatible with Windows 7?Use the following steps:. 1) Right click on the Program.. 2) Click on Properties.. 3) Click on Compatibility tab.. 4) Select Run this program in compatibility mode and select Windows Vista or whatever operating system the program was running successfully.. What happens if Windows 7 is not supported?What does End of Support mean for my Windows 7 PC? Support for Windows 7 has been discontinued, Microsoft customer service no longer is able to provide technical assistance, and your PC no longer receives security updates.
How do I make programs compatible with Windows 7?How To Run A Program In Windows 7 Using Compatibility Mode. Right-click your program shortcut then click Properties from the context menu.. Click the Compatibility tab, and now you choose the version of Windows you want to run it in compatible mode with. ... . That all there is to it!. |