The the level of the company at which managers make decisions, the more that organization is

1.
The ________ the level of the company at which managers make decisions, the more that organization is ________.

higher; centralized

higher; decentralized

higher; unstructured

lower; centralized

higher; centralized

2.
Market-share increase and turnover ratios are examples of ________.

cost and accounting metrics

enterprise resource planning (ERP)

non-financial evaluation metrics

financial evaluation metrics

non-financial evaluation metrics

3.
The benefits of network structures include ________.

higher competition among members for resources and rewards

difficulty in switching suppliers, no matter where in the world they are located

developing core competencies in a broad range of value activities

maintaining a strong sense of organization in the face of dynamic partnerships

maintaining a strong sense of organization in the face of dynamic partnerships

4.
Downsizing and delayering are two ways that companies have ________.

followed the example of the Internet as a design standard

restructured their workplace organizations

solidified the social contract between employee and company

formalized their workplace organizations

restructured their workplace organizations

5.
Horizontal differentiation mirrors the logic of ________.

decentralization

the unity-of-command principle

vertical differentiation

the value chain

the value chain

6.
Applying strategies that try to simultaneously deal with competing pressures for global integration and local responsiveness spurs some MNEs to adopt a(n) ________ structure.

international division

functional

matrix

geographic division

matrix

7.
In which of the following situations would a company most likely benefit from using the international division structure?

when the company relies on local managers in foreign operations to make strategic decisions about SBUs

when the company's different foreign markets pose significantly different opportunities and threats

when the domestic market is at capacity and the company is looking to strategically expand in foreign markets

when the domestic market is much more important than the foreign market

when the domestic market is much more important than the foreign market

8.
Functional structures for international operations are most likely found among those companies that ________.

offer a broad range of products that share few common technologies

rely on differentiated production and marketing methods

follow a global or international strategy

compete in unstable industries

follow a global or international strategy

9.
Which of the following begins with a company defining critical success factors and specifying objective targets and hard deadlines?

coordination by consensus

coordination by plan

coordination by standardization

coordination by intervention

coordination by plan

10.
Contemporary structures aim to support organizations ________.

that centralize decision-making authority to those who can make informed decisions

that create predictable workplaces with minimal collaboration among subsidiaries

in which the location of control in a network alliance is evident

that dismantle horizontal, vertical, or external boundaries that block ideas and relationships

that dismantle horizontal, vertical, or external boundaries that block ideas and relationships

11.
The MNE that relies on shared values among all employees to idealize the preferred behaviors and identify performance measures within the company is applying a system of ________.

planning control

clan control

bureaucratic control

market control

clan control

12.
Which of the following organizational structures is particularly popular among companies that market a diverse portfolio of products?

product division structure

geographic division structure

functional division structure

international division structure

product division structure

13.
Historically, the geographic division structure is associated with companies pursuing ________ strategies.

transnational

global

multidomestic

international

multidomestic

14.
A virtual organization is ________ of a traditional vertical hierarchy.

a selective application

the latest interpretation

the antithesis

an elaboration

the antithesis

15.
Studies report a(n) ________ link between organization culture and the financial performance of the firm.

significant

occasional

negligible

spurious

significant

When top managers make most of the decisions and lower level managers merely carry out their directives?

Centralization refers to the degree to which decision making is concentrated at a single point in the organization. In centralized organizations, top managers make all the decisions, and lower-level managers merely carry out their directives.

Which of the following is the role of top managers in an organization?

What are the responsibilities of top management? Top management is responsible for establishing policies, guidelines and strategic objectives, as well as for providing leadership and direction for quality management within the organization.

Which level of management is responsible for the overall performance and effectiveness of the firm?

Manager responsible for a firm's overall performance and effectiveness. Plant manager, Operations manager, and division manager. Manager responsible for implementing the strategies and working toward the goals set by top managers. Supervisor, Office manager, Project manager, and group leader.

What is vertical differentiation in organizational structure?

Vertical differentiation, which refers to the location of decision-making responsibilities within a structure (that is, centralization or decentralization) and also to the number of layers in a hierarchy (that is, whether the organizational structure is tall or flat).