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higher; centralized higher; decentralized higher; unstructured lower; centralized higher; centralized 2. cost and accounting metrics enterprise resource planning (ERP) non-financial evaluation metrics financial evaluation metrics non-financial evaluation metrics 3. higher competition among members for resources and rewards difficulty in switching suppliers, no matter where in the world they are located developing core competencies in a broad range of value activities maintaining a strong sense of organization in the face of dynamic partnerships maintaining a strong sense of organization in the face of dynamic partnerships 4. followed the example of the Internet as a design standard restructured their workplace organizations solidified the social contract between employee and company formalized their workplace organizations restructured their workplace organizations 5. decentralization the unity-of-command principle vertical differentiation the value chain the value chain 6. international division functional matrix geographic division matrix 7. when the company relies on local managers in foreign operations to make strategic decisions about SBUs when the company's different foreign markets pose significantly different opportunities and threats when the domestic market is at capacity and the company is looking to strategically expand in foreign markets when the domestic market is much more important than the foreign market when the domestic market is much more important than the foreign market 8. offer a broad range of products that share few common technologies rely on differentiated production and marketing methods follow a global or international strategy compete in unstable industries follow a global or international strategy 9. coordination by consensus coordination by plan coordination by standardization coordination by intervention coordination by plan 10. that centralize decision-making authority to those who can make informed decisions that create predictable workplaces with minimal collaboration among subsidiaries in which the location of control in a network alliance is evident that dismantle horizontal, vertical, or external boundaries that block ideas and relationships that dismantle horizontal, vertical, or external boundaries that block ideas and relationships 11. planning control clan control bureaucratic control market control clan control 12. product division structure geographic division structure functional division structure international division structure product division structure 13. transnational global multidomestic international multidomestic 14. a selective application the latest interpretation the antithesis an elaboration the antithesis 15. significant occasional negligible spurious significant When top managers make most of the decisions and lower level managers merely carry out their directives?Centralization refers to the degree to which decision making is concentrated at a single point in the organization. In centralized organizations, top managers make all the decisions, and lower-level managers merely carry out their directives.
Which of the following is the role of top managers in an organization?What are the responsibilities of top management? Top management is responsible for establishing policies, guidelines and strategic objectives, as well as for providing leadership and direction for quality management within the organization.
Which level of management is responsible for the overall performance and effectiveness of the firm?Manager responsible for a firm's overall performance and effectiveness. Plant manager, Operations manager, and division manager. Manager responsible for implementing the strategies and working toward the goals set by top managers. Supervisor, Office manager, Project manager, and group leader.
What is vertical differentiation in organizational structure?Vertical differentiation, which refers to the location of decision-making responsibilities within a structure (that is, centralization or decentralization) and also to the number of layers in a hierarchy (that is, whether the organizational structure is tall or flat).
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