Context3D not available possible reasons: wrong rendermode or missing device support

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Community Beginner ,

/t5/air-discussions/context3d-not-available-possible-reasons-wrong-rendermode-or-missing-device-support/td-p/9286737 Jul 30, 2017 Jul 30, 2017

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           It occasionally happens on ios   。

               context3d not available! possible reasons: wrong renderMode or Missing device support.

           What should I do?

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2 Replies 2

Engaged ,

/t5/air-discussions/context3d-not-available-possible-reasons-wrong-rendermode-or-missing-device-support/m-p/9286738#M49323 Jul 31, 2017 Jul 31, 2017

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you need to have

<renderMode>direct</renderMode>

in your -app.xml application descriptor file

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Community Beginner ,

/t5/air-discussions/context3d-not-available-possible-reasons-wrong-rendermode-or-missing-device-support/m-p/9286739#M49324 Aug 01, 2017 Aug 01, 2017

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LATEST

In Response To el111

Yes. thanks.

I had setting .

But It occasionally happens on ios .

I think that the error is Missing device support.

What should I do?

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Hi John,

They have advised to reinstall the app on the iPad, to see if this helps.

Marshall Support

answered 11 Oct 2019 at 12:11 PM

Hi John,

I have sent this to our app team for further details, we will get back to you as soon as possible on this issue.

Kind Regards

Marshall Support

answered 11 Oct 2019 at 11:38 AM

I reinstalled the app, and then it brought up the app, butt it wouldn't connect to the amp. I then quit the app, and shut off Bluetooth and reenabled it, and i restarted Gateway, and it finally connected to the amp. So all is OK now. Thanks for the help.

answered 12 Oct 2019 at 12:27 AM

I also have this issue, any news?

answered 06 May 2020 at 02:02 PM

my iphone and ipad are having the same issues deleting and re loading does not make any difference still comes up with the cotext 3d message , i am running ios 13.5 on both

answered 20 May 2020 at 06:09 PM