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Terms in this set (10)
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Which of the following is true of needs assessment?
(a) The needs assessment process fails to provide information regarding the outcomes that should be collected to evaluate training effectiveness.
(b) Upper- and mid-level managers are excluded from getting involved in the needs assessment
process.
(c) The role of the needs assessment is to determine if training is the appropriate solution.
(d) A company's decision regarding outsourcing its training is independent of needs assessment.
(b) Person analysis
_____ involves determining whether performance deficiencies result from lack of knowledge or skills.
(a) Organizational analysis
(b) Person analysis
(c) Performance analysis
(d)
Task analysis
(a) Organizational
_____ analysis involves determining the appropriateness of training, given the company's business strategy, its resources available for training, and support by managers and peers.
(a) Organizational
(b) Task
(c) Gap
(d) Value-chain
(d) Organizational and person analysis
According to
the text, collecting data on social support for training from managers and peers is a component of which level of analysis?
(a) Organizational analysis
(b) Personal analysis
(c) Task analysis
(d) Organizational and person analysis
(c) Mid-level managers
______ are more concerned with how training may affect the attainment of financial goals for the particular units they supervise.
(a) Operational
workers
(b) Instructional designers
(c) Mid-level managers
(d) Upper-level managers
False
True or False: It is generally advisable to design training materials at a reading level that is slightly above trainees' ability in order to "stretch" them during training.
False
True or False: To motivate employees to learn in training programs, managers should always avoid informing the employees about their skill deficiencies.
True
True or False: To motivate employees to learn in training programs, they should be given a choice of what training programs to attend.
True
True or False: One of the most powerful ways to motivate employees to attend and learn from training is to communicate the personal value of the training.
True
True or False: Task analysis should be undertaken only after the organizational analysis has determined that the company wants to devote time and money fro training.
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