Human Resource Management
Final Exam – MCQs
Chapter 7 – “Interviewing Candidates”
1) Which of the following is the most commonly used selection tool?
A) telephone reference
B) reference letter
C) interview
D) personality test
Answer: C
2) Which of the following refers to a procedure designed to predict future job performance based on
an applicant's oral responses to oral inquiries?
A) work sample simulation
B) selection interview
C) reference check
D) arbitration
Answer: B
3) When an interview is used to predict future job performance on the basis of an applicant's oral
responses to oral inquiries, it is called a ________ interview.
A) screening
B) selection
C) benchmark
D) background
Answer: B
4) According to the text, selection interviews are classified by all of the following factors EXCEPT
________.
Name
:
Clas
s:
Dat
e:
Chapter 14: Interviewing for a Job and Preparing Employment Messages
Multiple Choice
1. Which of the following is true of a computer-assisted interview?
a.
A computer-generated report flags any contradictory responses and highlights any
potential problem areas.
b.
A computer-assisted interview obliges an applicant to give polite, socially acceptable
responses.
c.
A computer-assisted interview is ineffective in conducting screening interviews.
d.
A computer-generated report generates a list of unstructured interview questions for
the interviewer to ask.
ANSWER: a
2. In the context of employment interviews, research has shown that applicants:
a. are reluctant to attend computer interviews.
b. feel the need to give socially acceptable responses to a computer.
c. respond more honestly to a computer than to an interviewer.
d. feel more nervous in computer interviews than in human interviews.
ANSWER: c
3. Which of the following is a reason why many companies use computer-assisted interviews?
a. To evaluate the performance of an interviewee under stress
b. To improve the overall quality of the interview by obtaining honest responses from
interviewees
c. To emphasize the team approach to management and problem solving
d. To allow job applicants to meet individually with a number of different interviewers
ANSWER: b
4. Which of the following is a typical interviewer error.
a. Being reluctant to ask sensitive questions
b. Asking the same questions to all applicants
c. Asking unstructured questions to applicants
d. Placing an interviewee in an anxiety-producing situation
ANSWER: a
5. Which of the following takes place in a series interview?
a. An interviewee is placed in an anxiety-producing situation.
b. Multiple candidates meet with an interviewer with the help of videoconferencing
technologies.
c. Different interviewers are involved who most likely ask questions from different
perspectives.
d. Applicants use a computer to provide answers to a list of carefully selected questions.
ANSWER: c
6. Which of the following is true of phone interviews?
a.
They are designed to place an interviewee in an anxiety-producing situation so an
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