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Terms in this set (10)
Organizational culture is often defined by three elements, artifacts, values, and assumptions. When the photoshopped picture of David Brent was distributed throughout Wernham-Hogg's Slough branch, it became part of what element of the office's culture?
Group of answer choices
Artifact
Value
Assumption
All of the above
Artifact
If David Brent wanted to change the organizational culture at Wernham-Hogg's Slough branch which of the following strategies could he try?
Group of answer choices
Hire new employees that embraced the ideals of a new culture.
Develop new rites and rituals consistent with a new culture.
Use role modeling, training, and coaching.
All of the above
All of the above
A hostile work environment occurs when unwelcome and demeaning sexually related behavior creates an intimidating, hostile, and offensive work environment. A hostile work environment may not result in economic injury. However, it can lead to psychological injury from a stressful work environment. If you were a female employee at Wernham-Hogg's Slough branch, how would you interpret the environment of the office?
Group of answer choices
As potential Sexual harassment
As perfectly normal behavior
As harmless fun
None of the above
As potential Sexual harassment
When David Brent talks about the environment of the office he expresses the importance of unconditional trust and humor in the workplace. This is known as a(an):
Group of answer choices
espoused value
enacted value
shared value
enhanced value
espoused value
Gareth and Tim are both salesmen with the same level of responsibility. When Gareth is given the task of discovering who was responsible for the office prank he assumed this meant he had greater authority—effectively giving Tim a second boss. According to Henri Fayol, what principle of management does this violate?
Group of answer choices
chain of command
unity of command
remuneration
espirit de corps
unity of command
Wernham-Hogg's Slough branch has a culture that appears to be very internally focused and lacks flexibility in its approach to dealing with issues. According to the competing values framework this would categorize them as a:
Group of answer choices
Market
Clan
Adhocracy
Hierarchy
Hierarchy
An organization's founder often establishes the culture. The manager can also set the tone and shape it over time given the right conditions. Which best describes the culture that David Brent has allowed to prevail?
Group of answer choices
work-focused & productive
inclusive & open-minded
sexually-charged & lackadaisical
boring & profit-oriented
sexually-charged & lackadaisical
Who created the offensive photo of David Brent?
Group of answer choices
Finchy
Gareth
Dawn
Tim
Finchy
Artifacts are the "visible" elements of a culture that can be identified to help diagnose the kind of culture that exists in an organization. Which of the following is NOT an example of an artifact that David Brent could use to assess the culture of his office?
Group of answer choices
the language used by the warehouse workers to describe other employees
the rituals used by office workers in how they treated each other
the stories they told each other about past events at work and how they influenced what happened in the present
the assumptions that each employee possess about the organization's policies
the assumptions that each employee possess about the organization's policies
What type of organization would best describe Wernham-Hogg?
Group of answer choices
For-profit
Non-profit
Mutual-benefit
None of the above
For-profit
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