Chapter 9
Read Chapter 9 ("Foundations of Group Behavior") in your e-text, answer these questions, and
watch the Chapter 9 quiz video (found in your course) for course instructor clarification. In some
videos, you may find references to specific pages; ignore those page numbers. Instead, refer to
the page numbers in this document that follow each of the questions. The page numbers refer to
the hard copy of the text; occasionally, the e-text page will be one page off. For further
resources, such as additional videos and multiple choice questions, either consult the course tips
section in your course or reach out to your course instructor at . Note: This is not an
assignment. These resources are for you to use as needed to prepare for your assessment. Read
the chapters and watch the videos. Check course tips and reach out to your course instructor if
needed.
The previous chapter was Chapter 7. Chapter 14 is the next chapter.
1) Which of the following is true regarding formal groups? (page 277)
a) They are natural formations that arise in response to the need for social contact.
b) They lack clearly defined structures and roles for their members.
c) They have negligible impact on employee performance and behavior.
d) A group of people who come together to protest against a new law make up a formal
group.
e) They are marked by stipulated behaviors in pursuit of organizational goals.
Answer: E
2) When the group energy is focused on the task at hand and the group is fully functional, it is said
to be in the stage of ________. (watch the 17
th
Edition Supplemental Video; it’s in Course Tips,
you can also ask for it at )
a) storming
b) norming
c) inertia
d) forming
e) performing
Answer: E
3) Michael is devout and very active in his church. He is also a very dedicated employee. His
manager offers him a promotion but the new role will require him to work Sundays. Michael would
like the promotion, but realizes that it would force him to miss some church activities. In this
situation, Michael is most likely to experience ________. (page 282)
a) role conflict
b) social loafing
c) groupthink
d) role fuzziness
e) groupshift
Answer: A
A group is formed in order to establish a task or objective, where each member of a group has a unique activity to do or contribution to make. The combined efforts of the members of the group help in achieving the group objective effectively.
C) As the size of the group increases, the number of skilled individuals available for solving the problem at hand also increases. As there are more resources available for a larger group, problem-solving becomes easier for them as opposed to a smaller group with limited resources. So Option C is the right choice.
A) It is untrue that the size of the group does not affect the total behavior of the group. Each individual has a unique set of attitudes and behavior, which they bring into a group. As the number of individuals in a group changes, the overall behavior of the group also changes. Option A is incorrect.
B) It cannot be said that larger groups complete the tasks faster than smaller groups. If there occurs conflict between members of the larger group or if social loafing takes place, the larger group can fall behind the smaller group in terms of completing the assigned tasks faster. Option B is incorrect.
D) When it comes to fact-finding, larger groups are more likely to achieve the targets than smaller groups. The increase in the number of members helps the larger groups to collect the facts more easily than smaller groups. Option D is incorrect.
E) It cannot be conclusively said that individuals function better in a larger group as opposed to a smaller group, because there are chances for individuals to get lazy and demotivated in a larger group, while the chances of the same happening in a smaller group are comparatively less. Option E is incorrect.
The right choice is Option C.
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