Chapter 01 - What is Organizational Behavior?30.(p. 7)OB can be contrasted with two other courses commonly offered in managementdepartments:_____ and strategic management.
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31.(p. 7-8)An OB study might explore the relationship between pay and motivation, whereas a_______ study might examine the best way to structure compensation programs.
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32.(p. 8)Which course focuses on the product choices and industry characteristics that affectthe organization's profitability?
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33.(p. 8)American Drinks International is a soft drink manufacturer in the carbonated sodaindustry. The firm is commissioning a study to explore how the company's expansion into thenew product segment of tropical fruit flavored soda would affect its profitability. Such a studyis addressed by which of these areas?
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34.(p. 8)When a firm expands into a new product segment, it is known asWhen a firm expands into a new product segment, it is known as diversification.
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Question 1
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Which of the following is a primary individual outcome of interest to organizational behavior researchers according to the integrative model?
Select one:
- Job performance
The right-most portion of the model contains the two primary individual outcomes of interest to organizational behavior researchers: job performance and organizational commitment.
- Culture
- Team processes
- Personality
- Stress
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The correct answer is: Job performance
Question 2
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The integrative model of OB acknowledges that employees typically work in one or more work teams, which may be led by a formal or an informal leader.
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True
False
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The integrative model also acknowledges that employees do not work alone. Instead, they typically work in one or more work teams, led by some formal (or sometimes informal) leader.
The correct answer is ‘True’.
Question 3
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According to the integrative model of organizational behavior, motivation, trust, justice, and ethics are _____.
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- a. individual mechanisms
The integrative model illustrates a number of individual mechanisms that directly affect job performance and organizational commitment. These include job satisfaction, motivation, trust, justice, and ethics.
- organizational mechanisms
- group mechanisms
- individual outcomes
- group outcomes
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The correct answer is: individual mechanisms
Question 4
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Learning and decision making deal with how employees gain job knowledge and how they use that knowledge to make accurate judgments on the job.
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True
False
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Learning and decision making deal with how employees gain job knowledge and how they use that knowledge to make accurate judgments on the job.
The correct answer is ‘True’.
Question 5
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According to the resource-based view of organizations, a firm’s resources include resources related to organizational behavior, such as the knowledge, ability, and wisdom of the workforce.
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True
False
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According to the resource-based view of organizations, a firm’s resources include resources related to organizational behavior, such as the knowledge, ability, and wisdom of the workforce, as well as the image, culture, and goodwill of the organization.
The correct answer is ‘True’.
Question 6
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Which of the following takes the theories and principles studied in OB and explores the “nuts and bolts” applications of those principles in organizations?
Select one:
- Human resource management
Human resource management takes the theories and principles studied in OB and explores the applications of those principles in organizations.
- Strategic management
- Economic research
- Operations management
- Financial management
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The correct answer is: Human resource management
Question 7
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The theories and concepts found in OB are drawn from two disciplines: human resources management and strategic management.
Select one:
True
False
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The theories and concepts found in OB are actually drawn from a wide variety of disciplines such as industrial and organizational psychology, social psychology, and anthropology. Models from economics are used to understand motivation, learning, and decision making. This diversity brings a unique quality to the study of OB.
The correct answer is ‘False’.
Question 8
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Research on satisfaction, emotions, and team processes found in OB draws heavily from studies in _____.
Select one:
- anthropology
- organizational goals
- industrial relations
- social psychology
The theories and concepts found in OB are actually drawn from a wide variety of disciplines. Research on satisfaction, emotions, and team processes draws heavily from social psychology.
- team management
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The correct answer is: social psychology
Question 9
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Which of the following focuses on the product choices and industry characteristics that affect an organization’s profitability?
Select one:
- Organizational behavior
- Process management
- Operations management
- Strategic management
Strategic management focuses on the product choices and industry characteristics that affect an organization’s profitability. A strategic management study can help in examining the relationship between a firm’s diversification and its profitability.
- Human resource management
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The correct answer is: Strategic management
Question 10
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Which of the following is one of the two primary goals managers have for their employees?
Select one:
- Maximization of job performance
The two primary goals managers have for their employees are high levels of job performance and organizational commitment. They want to maximize employees’ job performance and retain dedicated, committed workers.
- Optimization of stock price
- Rationalization of job structure
- Utilization of rational decision-making techniques
- Obedience to organizational rules and regulations
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