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Terms in this set (20)
predict future project status and progress based on past information and trends.
Progress reports
Status reports
Forecasts
Project updates
Forecasts
_____ are a complete set of organized project records that provide an accurate history of the project.
Project archives
Forecasts
Project plans
Project notes
Project archives
A team has 10 communication channels between its various members. Using the formula number of communication channels = n (n-1)/2, where n is the number of people in the team, the team has _____ members.
5
3
2
10
5
As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know that Phil tends to be an introvert. Which of the following communication methods would Phil be most comfortable with?
Call Phil in for a private meeting to appreciate his work.
Call a team meeting to praise Phil for his work on the project.
Announce Phil's accomplishment on the company Web site.
Have top management and the other teams in the company award Phil.
Call Phil in for a private meeting to appreciate his work.
Which of the following communication methods would be most appropriate for assessing the commitment of project stakeholders?
Wikis
Web sites
Meetings
Meetings
As the number of people involved in a project _____, the complexity of communications _____.
increases, decreases
decreases, increases
increases, stays constant
increases, increases
increases, increases
Which of the following methods of communication is likely to be most effective for conveying sensitive or important information?
Short face-to-face meetings
E-mails
Telephone conversations
Reading reports from other team members
Short face-to-face meetings
A(n) _____ is a Web site that enables anyone who accesses it to contribute or modify Web page content.
intranet
blog
forum
wiki
wiki
____ describe what the project team has accomplished during a certain period.
Progress reports
Status reports
Forecasts
Lessons-learned reports
Progress reports
The _____ line for any e-mail messages you write should clearly state the intention of the e-mail.
to
from
subject
cc
subject
____ describe where the project stands at a specific point in time.
Progress reports
Status reports
Forecasts
Lessons-learned reports
Status reports
An example of push communication is _____.
meetings
video conferencing
voice mails
blogs
voice mails
Using the formula for calculating the number of communication channels, how many channels would two people require?
1
2
3
4
1
The items discussed in a(n) _____ include reflections on whether project goals were met, whether the project was successful or not, the causes of variances on the project, the reasoning behind corrective actions chosen, the use of different project management tools and techniques, and personal words of wisdom based on team members' experiences.
final project report
design document
audit report
lessons-learned report
lessons-learned report
The output of the _____ process is a communications management plan.
managing communications
reporting performance
controlling communications
planning communications
planning communications
According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most inappropriate medium for addressing negative behavior.
voice mail
meeting
Web Site
meeting
Improving an organization's ability to communication is an easy process.
True
False
False
Geographic location and cultural background have no impact on communications.
True
False
False
Project managers must assess the needs of the organization, the project, and individuals in determining which communication medium to use, and when.
True
False
True
The
communications management plan varies with the needs of the project.
True
False
True
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