1.
The ________ the level of the company at which managers make decisions, the more that organization is ________.
higher; centralized
higher; decentralized
higher; unstructured
lower; centralized
higher; centralized
2.
Market-share increase and turnover ratios are examples of ________.
cost and accounting metrics
enterprise resource planning (ERP)
non-financial evaluation metrics
financial evaluation metrics
non-financial evaluation metrics
3.
The benefits of network structures include ________.
higher competition among members for resources and rewards
difficulty in switching suppliers, no matter where in the world they are located
developing core competencies in a broad range of value activities
maintaining a strong sense of organization in the face of dynamic partnerships
maintaining a strong sense of organization in the face of dynamic partnerships
4.
Downsizing and delayering are two ways that companies have ________.
followed the example of the Internet as a design standard
restructured their workplace organizations
solidified the social contract between employee and company
formalized their workplace organizations
restructured their workplace organizations
5.
Horizontal differentiation mirrors the logic of ________.
decentralization
the unity-of-command principle
vertical differentiation
the value chain
the value chain
6.
Applying strategies that try to
simultaneously deal with competing pressures for global integration and local responsiveness spurs some MNEs to adopt a(n) ________ structure.
international division
functional
matrix
geographic division
matrix
7.
In which of the following situations would a company most likely benefit from using the international division structure?
when the company relies on local managers in foreign operations to make strategic decisions about SBUs
when the company's different foreign markets pose significantly different opportunities and threats
when the domestic market is at capacity and the company is looking to strategically expand in foreign markets
when the domestic market is much more important than the foreign market
when the domestic market is much more important than the foreign market
8.
Functional structures for international operations are most likely found among those companies that ________.
offer a broad range of products that share few common technologies
rely on differentiated production and marketing methods
follow a global or international strategy
compete in unstable industries
follow a global or international strategy
9.
Which
of the following begins with a company defining critical success factors and specifying objective targets and hard deadlines?
coordination by consensus
coordination by plan
coordination by standardization
coordination by intervention
coordination by plan
10.
Contemporary structures aim to support organizations ________.
that centralize decision-making authority to those who can make informed decisions
that create predictable workplaces with minimal collaboration among subsidiaries
in which the location of control in a network alliance is evident
that dismantle horizontal, vertical, or external boundaries that block ideas and relationships
that dismantle horizontal, vertical, or external boundaries that block ideas and relationships
11.
The MNE that relies on
shared values among all employees to idealize the preferred behaviors and identify performance measures within the company is applying a system of ________.
planning control
clan control
bureaucratic control
market control
clan control
12.
Which of the following organizational structures is particularly popular among companies that market a diverse portfolio of products?
product division structure
geographic division structure
functional division structure
international division structure
product division structure
13.
Historically, the geographic division structure is associated with companies pursuing ________ strategies.
transnational
global
multidomestic
international
multidomestic
14.
A virtual organization is ________ of a traditional vertical hierarchy.
a selective application
the latest interpretation
the antithesis
an elaboration
the antithesis
15.
Studies report a(n) ________ link between organization culture and the financial performance of the firm.
significant
occasional
negligible
spurious
significant