False positives occur when a weak applicant is erroneously classified as being a good hire

Abstract

To validate an interpretation or use of test scores is to evaluate the plausibility of the claims based on the scores. An argument-based approach to validation suggests that the claims based on the test scores be outlined as an argument that specifies the inferences and supporting assumptions needed to get from test responses to score-based interpretations and uses. Validation then can be thought of as an evaluation of the coherence and completeness of this interpretation/use argument and of the plausibility of its inferences and assumptions. In outlining the argument-based approach to validation, this paper makes eight general points. First, it is the proposed score interpretations and uses that are validated and not the test or the test scores. Second, the validity of a proposed interpretation or use depends on how well the evidence supports the claims being made. Third, more-ambitious claims require more support than less-ambitious claims. Fourth, more-ambitious claims (e.g., construct interpretations) tend to be more useful than less-ambitious claims, but they are also harder to validate. Fifth, interpretations and uses can change over time in response to new needs and new understandings leading to changes in the evidence needed for validation. Sixth, the evaluation of score uses requires an evaluation of the consequences of the proposed uses; negative consequences can render a score use unacceptable. Seventh, the rejection of a score use does not necessarily invalidate a prior, underlying score interpretation. Eighth, the validation of the score interpretation on which a score use is based does not validate the score use.

Journal Information

The Journal of Educational Measurement (JEM) is a quarterly journal that publishes original measurement research, reports on new measurement instruments, reviews of measurement publications, and reports about innovative measurement applications. The topics addressed are of interest to those concerned with the practice of measurement in field settings as well as researchers and measurement theorists. In addition to presenting new contributions to measurement theory and practice, JEM also serves as a vehicle for improving educational measurement applications in a variety of settings.

Publisher Information

The National Council on Measurement in Education (NCME) is a professional organization for individuals involved in assessment, evaluation, testing, and other aspects of educational measurement. Members are involved in the construction and use of standardized tests and performance-based assessment, assessment program design and implementation, and program evaluation. NCME is incorporated exclusively for scientific, educational, literary, and charitable purposes. These include: (1) the encouragement of scholarly efforts to advance the science of measurement and its applications in education and (2) the dissemination of knowledge about the theory, techniques, and instrumentation available for measurement; procedures appropriate to the interpretation and use of such techniques and instruments; and applications of educational measurement in individual and group contexts. NCME members include university faculty; test developers; state and federal testing and research directors; professional evaluators; testing specialists in business, industry, education, community programs, and other professions; licensure, certification, and credentialing professionals; graduate students from educational, psychological, and other measurement programs; and others involved in testing issues and practices.

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Attracting sufficient numbers of appropriately qualified applicants is an example of a staffing outcome goal.

True or False

Which of the following people determine whether an applicant will be extended a job offer?

hiring manager

staffing personnel

HR manager

department supervisor

Assigning a high-performance sales associate to work with the company's most important client is an example of

selection

strategic staffing

deployment

matchmaking

Interviewing job candidates to asses their fit with the job and organization is part of ___

deploying

attracting

selecting

employee profiling

Strategically evaluating the company's current lines of business, new businesses it will be getting into, businesses it will be leaving, and the gaps between the current skills in the organization and the skills it will need to execute its business strategy is _______

recruiting

sourcing

workforce planning

succession planning

Reducing the turnover rate of high performers is an example of a staffing process goal.

True or False

Under which of the following circumstances does a company prefer to "churn" rather than keep existing employees?

when technology is developing very rapidly

when the training period provided is short

when competition in the market has increased

when the existing employees are overqualified

when technology is developing very rapidly

The primary goal of ______ is to get the right people interested in working for an organization or in a specific job, then persuade them to apply and ultimately accept the job offer if they are extended.

selecting

sourcing

recruiting

employee branding


Greg's Bakery chain is planning to diversify into producing and selling candy. It has opened a new factory to support this plan, and the facotry is ready to be staffed. The top management at Greg's has decided to offer the best salaries in the industry to its latest employee additions. In this situation, which of the following staffing goals should Greg's follow?

provide an extensive training period

hiring the best qualified employees

hiring a large number of employees

hiring high-salaried employees

hiring the best qualified employees

When a firm determines that it will need to hire 50 customer service representative within the next three months, it has engaged in______

attracting

placement

competency modeling

work force planning

When Mary hires someone because they share the same interests, which of the following has occurred?

stereotyping

prejudice

hiring manager bias

like-me bias

The WARN act of 1988 applies to

employers with employees who work less than 20 hours per week

employers with up to 100 employees, not including part-tine workers

regular local, federal and state government entities that provide public services

private, public, and quasi-public entities which operates in a commercial context

private, public, and quasi-public entities which operates in a commercial context

Comparing the percentages of men, women, or minorities in various job categories to see if men, women, or minorities are disproportionately represented in certain workforce categories is an example of a ______

concentration statistic

stock statistic

hiring yield statistic

flow statistic

A company fails to do a background check that would have revealed that a person it has hired has the potential to harm others. The employee then physically harms a customer during disagreement. The company could be found guilty of _______

Negligent referral

negligent hiring

violating the WARN ACT

fraudulent recruitment

Anyone who submits a resume or an employment application through a website is considered an applicant

True or False

It is legal to compare an applicant's scores only to members of his or her own racial subgroup and set separate passing or cutoff score for each subgroup.

True or False

A BFOQ is an

analysis of a firm's competitive advantage

requirement for establishing a case of discrimination

exception to employment-at-will relationship

characteristic that is essential to the performance of a specific job

characteristics that is essential to the performance of a specific job

A hotel chain that is recruiting front desk receptionists receive 200 applications from males and 100 applications from females. 100 out of 200 men are hired and 25 out of 100 women are hired. Which of the following statements is true of the hotel chain's hiring policy?

There is evidence of disparate impact against both males and females

There is evidence of a disparate impact of the hiring process on males as a group

There is evidence of a disparate impact of the hiring process on females as a group

There is no evidence of any disparate impact

There is evidence of a disparate impact of the hiring process on females as a group

Which of the following is true for affirmative action plans?

An affirmative action plan does not need to be formalized

An affirmative action plan should exclude all non-minorities

An affirmative action plan should be temporary

An affirmative action plan should not be remedial in nature

An affirmative action plan should be temporary

The uniformed Services Employment and Reemployment Rights Act_____

provides job training to members of the uniformed services to assist them in transitioning to civilian jobs

requires that a job board be maintained for the sole use of veterans transitioning to civilian jobs after their service ends

ensures that veterans are equally represented in the workforce

ensures that members of the uniformed services can return to their civilian employment after their military service ends



ensures that members of the uniformed services can return to their civilian employment after their military service ends

Which of the following are employees of a company who take on the operation of certain functions, or staff an entire office or factory on a contractual basis for a client or company?

independent contractors

contingent workers

leased workers

at-will employees

Facially neutral means that all employees and applicants are treated consistently, regardless of their protected characteristics, such as their sex and race.

True or False

Comparing th percentages of men, women, or minorities employed in a job category with their availability in the relevant population of qualified people interested in the position is an example of ______

bona fide occupational qualifications

concentration statistic

stock statistic

flow statistic

Which of the following is a characteristic of independent contractors?

they do not receive benefits from the employer

they have continuous relationship with the employer

they do not pay their employment taxes, the employer does

they control the processes and results of their work


they do not receive benefits from the employer

The age discrimination in employment act of 1967 protects people _______

50 years of age or older

40 years of age or older

60 years of age of older

If a company makes compromises to a recruitment that it does not intend to keep, it could be found guilt of _______

violating the WARN ACT

negligent referral

fraudulent recruitment

negligent hiring

The same job analysis techniques can be used effectively for staffing, compensation, and training purposes.

True or False

The first step in conducting a job analysis is to _____

write the job description and person specification

communicate the purpose of the job analysis to the job experts

collect critical incidents

get the support of top management

get the support of top management

A summary of the characteristics of someone able to perform the job well is a ________

job analysis

job description

job requisition

person specification

Alen and Jane are the best economnists that FlexMoney Inc., a consulting firm has. However, Flexmoney is in urgent need to hire more economists and Alex and Jane are told to come up with all the criteria that they think will influence the ability to succeed in this field. This should give the higher management a good idea of the nature of the job and the kind of people they should be looking to hire. Which job analysis method is being used by FlexMoney?

task inventory method

job elements method

critical incidents method

Position Analysis questionnaire method

When Mary's Macaroons conducted a _______ on its customer service positions, it found that 35% of the customer service employee's time was being spent on administrative duties, not focusing on customer service.

competency analysis

job rewards analysis

job analysis

value chain analysis


The balance between the intrinsic and extrinsic rewards an employee receives by working for a particular employer in return for their job performance is the _________.

job's total compensation package

employee value proposition

work-life balance

employee value proposition

Competency modeling is a job analysis method that identifies the worker competencies necessary for high performance.

True or False

When a main job duties have already been determined, a _______ job analysis would be required.

reactive

inductive

ideosyncratic

deductive

Early retirement programs are a common way of dealing with temporary employee surpluses.

True and False

A ratio analysis assumes that the ratio between the number of employees needed and certain business metrics is highly variable.

True or False

Anna is the manager of human resources at Alcatec Inc. She is comparing the number of employees required over the next six months versus the capabilities of her existing workforce adjusted for attrition. She is trying to identify any gaps between the two. Which step of the workforce planning process is discussed here?

monitor and revise the forecasts and action plans

articulate the firm's strategic staffing decisions

conduct a workforce analysis

develop and implement action plans

conduct a workforce analysis

Which of the following is more likely to warrant changes in an organization's compensation policy and induce it to offer above-market wages?

restructuring of jobs to make them more process oriented

decreasing unemployment rates

decrease in the number of employees quitting jobs

reduction in the number of companies in its industry


decreasing unemployment rates

A transition analysis can account for multiple moves.

True or False

Why is it usually best to supplement the ratio, scatter plot, and trend forecasting methods with managerial judgments?

because top-down approaches need analytical validation

because firms need to keep their fingers on the pulse of their labor markets

because judgment forecasting is the most accurate method

because historical trends and relationships can change

because historical trends and relationships can change

If a company employs two office assistants for every nine architects (a staffing ratio 2:9) and it plans to expand and hire eighteen new architects, how many new office assistants will it need to hire?

6

4

8

2

Filing lower-level positions from the local labor market and higher-level positions from the regional of national labor market is an example of___________.

geographic targeting

global staffing

job fairs

labor market analysis

A successful executive, who is happy with her current position, does not look for information about other jobs, but might be tempted by a great opportunity is a

passive job seeker

semi-passive job seeker

active job seeker

non-active job seeker


The ongoing process of recuting, evaluating, developing, and preparing employees to assume other positions in the firm in the future is _______.

a qualifications inventory

resume database building

job posting system

succession management

An organization that is currently composed of primarily white males may discriminate against minorities and women if it uses which recruiting source?

job fairs

college recruiting

employment referrals

search firms

Recruiting sources should be prioritized based on staffing goals and the results of the recruiting source effectiveness analysis.

True or False

Internet data mining involves searching the internet to locate active job seekers with characteristics and qualifications needed for a position.

True or False

Recruiters are seen as setting the standard for talent for the company.

True or False

When an applicant believes that an assessment method is unfair because it does not give him an opportunity to demonstrate job-relevant skills _____.

distributive fairness is low

procedural fairness is low

interactional fairness is high

internactional fairness is low

interactional fairness is high

Amy was unhappy with the way she was treated when she applied for the position of a shop-floor assistant at a local retail outlet. When her friend Carrie hears about this, she stops shopping at that store. This is an example of _________.

spillover effect

groupthink

cognitive dissonance

incorrect signaling

Having recruiters evaluate candidate for their fit with several different positions is an example of ______.

interpersonal skills

applicant attraction

workforce development

multiple assessments

Failure to measure important aspects of the attribute to be measured results in _____ error.

deficiency

random

contamination

standard

Assessing whether two interviewers rate the same candidate's interview the same is an example of test-related reliability.

True or False

False positives occur when a weak applicant is erroneously classified as being a good hire.

True or False

The correlation coefficient between a selection test and job performance is 0. This means the selection test _________.

perfectly predicts job performance

is positively related to job performance

has adverse impact on job performance

and job performance are unrelated


and job performance are unrelated

How can an organization with a positive employer branding image increase the quality of its applicant pools?

by using external agencies to recruit for them

by following a targeted recruiting effort

by reducing recruitment flaws through training

by following unconventional methods to recruit


by reducing recruitment flaws through training

The uniform Guidelines on Employee Selection procedures were created to______

outline the enforcement of the Americans with disabilities act

assist organizations in complying with federal law prohibiting discrimination in hiring

assist organizations with fewer than 10 employees to comply with Title V11

validate employee selection methods


assist organizations in complying with federal law prohibiting discrimination in hiring

When a company hired Marcus who turned out to be a poor performer, which assessment outcome occurred?

false negative

true positive

true negative

false positive

The fit between a person's abilities and the deamns of the job and the fit between a person's desires and motivations and the job are _______

person-objective fit

supplementary fit

person-job fit

person-group fit

Having a low selection ratio means_______

hiring most people who apply for a job

hiring only a few applicants

having a small number of applicants per job

having unacceptable adverse impact

hiring only a few applicants

Behavioral interviews are more reliable and substantially better than_____ at predicting job performance.

situation judgement tests

structured interviews

situation interviews

unstructured interviews


Supplementary fit occurs when a person has characteristics which are very different from those that already exist in the organizations.

True or False

Both true positive and true negative assessment outcomes are desirable.

True or False

When an employee quits because he/she is passed over for promotion, what has occurred?

a negative stakeholder reaction

external assessment

a breach of employee ethics

successsion management


a negative stakeholder reaction

Skills inventories are databases of the skills, competencies, and other relevant characteristics of each employee.

True or False

Equal Employment Opportunity liability is often greater with internal versus external assessment and staffing efforts.

True or False

Which of the following would be required to provide critical skills to employees that might be needed in the future.

competition

training

evaluation

promotion

A nine box matrix requires assessing employees on________

tenure and current job performance

current job performance and future potential

past job performances and future potential

past job performance and current job performance

current job performance and future potential

After choosing the position on which to focus, the first general step in a succession management project is to ___________

identify each interested candidate's strengths, weaknesses, and succession readiness

write a person specification linked to the firms business strategy

check that the job description outlines the current and future competencies, a person needs to perform at a high level

create a plan to continually and systematically improve the capabilities of all identified succession candidates

check that the job description outlines the current and future competencies, a person needs to perform at a high level

It is sometimes permissible to hire a non-qualified minority candidate over a qualified non-minority candidate.

True or False

Using high cut scores_________

can reduce adverse impact to a minimum in every case

is more appropriate for firms focusing on filling vacancies in the short-term

increase the number of false negative hiring outcomes

is inappropriate for firms with a talent strategy of hiring only the best

increase the number of false negative hiring outcomes

Allowing a candidate's high score on an interview to make up for a low score on a personality test is an example of the ________.

Compensatory approach

contingent approach

normative approach

multiple hurdles approach

Averaging candidates' scores from an interview, job knowledge test, and work simulation to derive a summary score to use in comparing candidates is an example of _________.

contingent weighting

unequal weighting

normative weighting

unit weighting

In the selection procedure of a firm, an applicant must obtain a minimum passing score on two different assessment methods before being allowed to continue in the hiring process. What type of assessment plan is being used?

supplemental

bona fide

contingent

multiple` hurdles

Deferring a new hire's start date can be an alternative to ______.

negligent hiring

using an assessment center

reneging

conducting a reference check

What is optimal turnover?

it sees any employee turnover as a loss for the company

it produces the highest level of long-term business improvement

it is the lowest turnover that a firm can achieve

it produces lowest levels of long-term productivity

it produces the highest level of long-term business improvement


Holding managers accountable for turnover of the employees under them is an effective retention strategy because _____.

employees cannot complain about miscommunication

employees have most grievances about their supervisors

managers know which employees to retain

managers become stressed about being laid-off

managers know which employees to retain

Having terminated employees sign a severance agreement that includes a release stating that the departing employee gives up some or all rights to sue reduces the risk of future litigation.

True

False

When a poor performer leaves, functional turnover has occurred.

True or False

Workforce redeployment applies the ____ principals used to optimize inventory management, planning, and production to optimize the utilization of a firm's employees.

competitive advantage

supply chain

product innovation

customer management

______ is a direct cost of staffing.

lower competition

lower productivity

lost business opportunities

lost market share

In terms of evaluating staff systems, lower applicant quality is a ________.

lagging indicator

staffing scorecard criterion

staffing metric

leading indicator

The choice of criteria in a balanced scorecard should be based on the company's strategy and goals, not on the the challenges the company anticipates.

True of False

Which of the following is a long-term staffing metric?

the average time-to-start (by position, source, and recruiter)

the number of diverse hires coming from each recruiting source

employee job success measured by recruiting source and recruiter

the number of high quality new hires coming from each recruiting source

employee job success measured by recruiting source and recruiter

The average time to start is a short-term staffing metric.

True or False

Having administrative assistant job candidates perform a set of exercises including taking phone messages, typing reports, scheduling meetings, and filing is an example of ______.

structured interview

job knowledge test

assessment center

clinical assessment

How dependably or consistently a measure assesses a particular characteristic is the measure's?

Reliability refers to how dependably or consistently a test measures a characteristic.

Which of the following refers to the spread of the data around the midpoint?

Variability- descries spread of data around the midpoint- range, outlier, variance (squared deviations of scores from the mean), standard deviation (the positive square root of the variance- conceptually similar to ave distance from the mean)

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