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Terms in this set (119)
A set of shared expected behaviors for members of a group as a whole is called a group
Multiple choice question.
role.
In contrast to a group, what are characteristics of a team?
Members depend on each other.
Members are accountable for their collective performance.
Workers who meet regularly to discuss ways to improve product quality are in a(n) group.
Blank 1: formal
Which of the following statements about informal groups are true?
Informal groups are formed by members who share a common interest.
Informal groups are based on friendship.
Which of the following are ways that groups positively communicate role expectations?
offering friendship
showing acceptance
A set of expected behaviors for a particular position in a group is called a(n)
Multiple choice question.
role.
Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.
groups; teams
Which of the following is an example of a formal group?
hiring committee
A card club that meets monthly to play and have dinner is an example of a(n) ______.
informal group
Group influence brings individuals into the social fabric of an organization by:
communicating norms
communicating role expectations
A role is a set of expected behaviors for a particular while a role is a set of expected behaviors for members of the group as a whole.
Blank 1: position,
person, or individual
Blank 2: group
In contrast to a group, what are characteristics of a team?
Members depend on each other.
Members are accountable for their collective performance.
Which of the following describes a purpose of a formal work group?
...
Which of the following describes a purpose of a formal work group?
discussing ways to improve product quality
An attitude, feeling, opinion, or action shared by two or more people that guides behavior is a(n) ______.
Multiple choice question.
norm
Which of the following is an example of informal group activity?
Multiple choice
question.
making a craft together
Among the stages of group development in Tuckman's model are:
Multiple select question.
performing
norming
forming
A negative byproduct of positively reinforcing group role and norm adherence is that groups tend to:
ostracize those who do not conform
A set of expected behaviors for a particular position in a group is called a(n)
role.
During the stage of group development, members are likely to be uncertain about the group's leaders and goals.
Blank 1: forming
Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.
groups; teams
A norm is a(n) ______ shared by two or more people that guides behavior.
Multiple select question.
attitude
feeling
opinion
Rank Tuckman's five stages of group development. The first stage should be the top item
1. forming
2. storming
3. norming
4. performing
5. adjourning
Which of the following are ways that groups positively communicate role expectations?
showing acceptance
offering friendship
individuals may test or rebel against the leader's policies in Tuckman's stage of group development.
Blank 1: storming or second
During which stage of group development are people anxious about their roles, the people in charge, and the group's goals?
Multiple choice question.
forming
In contrast to a group, what are characteristics of a team?
Members are accountable for their collective performance.
Members depend on each other.
An attitude, feeling, opinion, or action shared by two or more people that guides behavior is a(n) ______.
norm
Among the stages of group development in Tuckman's model are:
Multiple select question.
performing
forming
norming
During
which of the stages of Tuckman's group development process are people likely to test the leader's policies, form subgroups, and determine how they fit in the group's power structure?
Multiple choice question.
storming
During the stage of group development, members are likely to be uncertain about the group's leaders and goals.
Blank 1: forming
Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.
...
The stage in Tuckman's group development process when the group resolves its power struggles in order to accomplish its goals is the ______ stage.
norming
A norm is a(n) ______ shared by two or more people that guides behavior.
opinion
feeling
attitude
Individuals may test or rebel against the leader's policies in Tuckman's stage of group development.
Blank 1: storming or second
During which stage of group development are people anxious about their roles, the people in
charge, and the group's goals?
Multiple choice question.
forming
Punctuated equilibrium can occur in reaction to:
innovation
an inciting event
The stage of group development that is able to occur after a respected member challenges the group to resolve power struggles to accomplish its goals is the ______ stage.
norming
An attitude, feeling, opinion, or action shared by two or more people that guides behavior is a(n) ______.
Multiple choice question.
...
Among the stages of group development in Tuckman's model are:
forming
performing
norming
Of the following statements, which accurately describe social loafers?
Social loafers expect the same rewards as other members of the team.
Social loafers produce low-quality work.
Social loafers can distract or disrupt the work of other team members.
Subgroups may form and procrastination occur during the stage of group development.
Blank 1: storming
Punctuated equilibrium is concerned with:
how a group functions in the face of change
The stage in Tuckman's group development process when the group resolves its power struggles in order to accomplish its goals is the ______ stage.
norming
A norm is a(n) ______ shared by two or more people that guides behavior.
opinion
attitude
feeling
The tendency for individual effort to decline as group size increases is known as ______.
social loafing
Individuals may test or rebel against the leader's policies in Tuckman's stage of group development.
...
Which of the following are key elements to punctuated equilibrium?
time
change
The stage of group development that is able to occur after a respected member challenges the group to resolve power struggles to accomplish its goals is the ______
norming
An attitude, feeling, opinion, or
action shared by two or more people that guides behavior is a(n) ______.
Multiple choice question.
...
Which of the following statements are true about work teams?
They have a common purpose.
They are usually permanent.
They have a well-defined purpose.
Of the following statements, which accurately describe social loafers?
Social loafers can distract or disrupt the work of other team members.
Social loafers expect the same rewards as other members of the team.
Social loafers produce low-quality work.
Subgroups may form and procrastination occur during the stage of group development.
Blank 1: storming
Punctuated equilibrium can occur in reaction to:
...
The stage in Tuckman's group development process when the group resolves its power struggles in order to accomplish its goals is the ______ stage.
norming
What type of team has a well-defined purpose, is more or less permanent, and requires the complete commitment of its members?
a work team
The tendency for individual effort to decline as group size increases is known as ______.
Multiple choice question.
social loafing
What type of team is assembled to tackle a particular project, problem, or task?
Multiple choice question.
a project team
Punctuated
equilibrium is concerned with:
Multiple choice question.
how a group functions in the face of change
Which of the following statements are true about the characteristics of virtual teams?
Virtual teams may utilize talent more efficiently than in traditional office settings.
Virtual team members are connected using various technologies.
Virtual team members work across time, space, and organizational boundaries.
The stage of group development that is able to occur after a respected member challenges the group to resolve power struggles to accomplish its goals is the ______ stage.
norming
Which of the following statements are true about work teams?
...
Which of the following statements are true about project teams?
Their members most often divide their time between the team and their primary jobs.
Their members may be from the same department of an organization.
They are assembled to tackle a particular problem, task, or project.
Individuals may test or rebel against the leader's policies in Tuckman's stage of group development.
...
The extent to which team members are dependent on each other to accomplish their work is called
task interdependence.
A team that works together over time and distance using electronic media to combine effort and achieve goals is a(n) team.
Blank 1: virtual
The stage in Tuckman's group development process when the group resolves its power struggles in order to accomplish its goals is the ______ stage.
Multiple choice question.
norming
What type of team has a well-defined purpose, is more or less permanent, and requires the complete commitment of its members?
a work team
What type of team is assembled to tackle a particular project, problem, or task?
Multiple choice question.
a project team
A reciprocal belief that another person will consider the effects of his intentions and behaviors on you is ______.
trust
Which of the following are types of task
interdependence?
Multiple select question.
reciprocal
pooled
sequential
Which of the following statements are true about the characteristics of virtual teams?
Virtual teams may utilize talent more efficiently than in traditional office settings.
Virtual team members are connected using various technologies.
Virtual team members work across time, space, and organizational boundaries.
What are practical ways to build trust in interpersonal relationships within an organization?
Keep team members informed by providing information on policies and giving accurate feedback.
Be realistic about commitments and deliver quality work on time.
Demonstrate good business sense, technical ability, and professionalism.
According to the Reina Model for rebuilding trust, it is important to discuss feelings and emotions constructively before reframing the and taking for what happened.
Blank 1: experience or experiences
Blank 2: responsibility
True or false: Trust involves being vulnerable.
True
The extent to which team members are dependent on each other to accomplish their work is called
...
Match each behavior with the form of trust it builds.
contractural trust- people do what they say they will do and make their expectations clear
communication trust- people share information and tell the truth
competence trust- people meet their responsibilities and acknowledge other skills and experience
The Reina Model is used to restore when it has been compromised.
Blank 1: trust
A reciprocal belief that another person will consider the effects of his intentions and behaviors on you is ______.
Multiple choice question.
trust
Plans that outline exactly what the team is to do, goals for the team, and the tasks, responsibilities, and roles of team members are:
team performance strategies
Clear goals and responsibilities with an appropriate mix of knowledge, skills, and abilities are specifically associated with ______ teams.
Multiple choice question.
high-performing
Which of the following statements are true about the characteristics of virtual teams?
Virtual team members work across time, space, and organizational boundaries.
Virtual team members are connected using various technologies.
Virtual teams may utilize talent more efficiently than in traditional office settings.
A plan for how the team will make decisions, share communications and strategies that should be agreed to early in the group development process is a(n) .
Blank 1: team
Blank 2: charter or charters
What are practical ways to build trust in interpersonal relationships within an organization?
...
According to the Reina Model for rebuilding trust, it is important to discuss feelings and emotions constructively before reframing the and taking for what happened.
...
Which of the following are characteristics of high-performing teams?
They have trust and communication.
They have clear goals and responsibilities.
They have an appropriate mix of knowledge, skills, and abilities.
Early in the group development process, a team can improve its chances for success if it:
develops a team charter
The Reina Model is used to restore responsibility , when it has been compromised.
Blank 1: trust
Which of the following are aspects of trust?
letting your guard down with another person
believing that another person will keep the impact of his or her actions on you in mind
Clear goals and responsibilities with an appropriate mix of knowledge, skills, and abilities are specifically associated with ______ teams.
Multiple choice question.
high-performing
Developing a team charter early in the development process will help the team succeed because it describes:
Multiple select question.
how the team will share information
the decision making process
how the team will operate
What are practical ways to build trust in interpersonal relationships within an organization?
...
According to the Reina Model for rebuilding trust, it is important to discuss feelings and emotions constructively before reframing the and taking for what happened.
...
The ability of a team to adapt to changes such as changing demands or the transition of members in or out of the group is:
team adaptive capacity
True or false: Because of collaboration, teams are generally less effective than the individuals who make up the team.
False- Collaboration is what enables teams to produce more than the sum of their parts.
Which of the following are characteristics of high-performing teams?
They have an appropriate mix of knowledge, skills, and abilities.
They have trust and communication.
They have clear goals and responsibilities.
Early in the group development process, a team can improve
its chances for success if it:
Multiple choice question.
develops a team charter
Plans that outline exactly what the team is to do such as goal setting and defining member roles are team strategies.
Blank 1: performance or performence
Which of the following statements is true about team adaptive capacity?
It is the ability to make needed changes in response to demands put on the team.
It is a critical element of effective, high-performing teams.
Collaboration includes which of the following aspects?
information sharing
task coordination
In order to make meaningful contributions to groups or teams, what should you do?
Apply your knowledge to combat social loafing
Learn which individual functions of groups are most important to you
Develop your teamwork competencies
A plan for how the team will make decisions, share communications and strategies that should be agreed to early in the group development process is a(n) .
...
Plans that outline exactly what the team is to do, goals for the team, and the tasks, responsibilities, and roles of team members are:
team performance strategies
The ability of a team to adapt to changes such as changing demands or the transition of members in or out of the group is:
...
True or false: Because of collaboration, teams are generally less effective than the individuals who make up the team.
...
What are practical ways to be an effective member of groups and teams?
Multiple select question.
Learn which of the group functions are important to you.
Develop teamwork competencies to increase your value to the organization.
Communicate, be predictable, and treat others with respect to boost your trustworthiness.
Developing a team charter early in the development process will help the team succeed because it describes
how the team will operate
how the team will share information
the decision making process
What should managers do to help them build and lead more effective teams?
They should use the group development process to reduce frustrations when working in teams.
They should identify important task and maintenance roles.
They should evaluate employees using the three Cs of team players (commitment, collaboration, and competency).
Plans that outline exactly what the team is to do such as goal setting and defining member roles are team , strategies.
Blank 1: performance or performence
Which of the following statements is true about team adaptive capacity?
It is the ability to make needed changes in response to demands put on the team.
It is a critical element of effective, high-performing teams.
Collaboration includes which of the following aspects?
Multiple select question.
task coordination
information sharing
In order to make meaningful contributions to groups or teams, what should you do?
...
In order to make groups and teams successful, what should managers do?
They should use team charters to accomplish goals.
They should identify task and maintenance roles.
They should build and maintain trust with and among members.
Team performance strategies include:
plans that outline exactly what the team is to do
setting goals for the team
the tasks and responsibilities of the members
Which of the following is a goal of collaboration?
ensuring a collective outcome is completed
What are practical ways to be an effective member of groups and teams?
Learn which of the group functions are important to you.
Communicate, be predictable, and treat others with respect to boost your trustworthiness.
Develop teamwork competencies to increase your value to the organization.
Plans that outline exactly what the team is to do, goals for the team, and the tasks, responsibilities, and roles of team members are:
...
Because of collaboration, teams are generally less effective than the individuals who make up the team.
True false question.
False
Collaboration includes which of the following aspects?
...
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